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INFINITI of Elk Grove

Elk Grove, CA

4.9
1,144 Reviews

8586 Laguna Grove Drive

Elk Grove, CA

95757

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1,144 Reviews of INFINITI of Elk Grove

March 06, 2014

'Ron was great, showed me what I wanted to see and gave me a few color options to choose from, after that it was a slam dunk! Quick, easy and painless! Ron will be my go guy to for my next Infiniti. T More

by geoleras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Abbott
Mar 07, 2014 -

INFINITI of Elk Grove responded

Your feedback is greatly appreciated. The Infiniti of Elk Grove team strives to provide our customers a quick, easy and painless car buying experience and we are proud to hear that your time with Ron was well spent. He is no stranger to exceptional service and customer care. Please let your experience with him reflect on your next auto purchase or servicing needs and feel free to reach out to us for assistance. Best regards, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

March 04, 2014

Wow! I have filled out about 3 of these surveys! I Wow! I have filled out about 3 of these surveys! I was very happy with my vehicle purchase at Infiniti of Elk Grove. I traded in my Infiniti G37 C More

by sassy61160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Smith, Kyle Middendorf
Mar 05, 2014 -

INFINITI of Elk Grove responded

Joy & Alan, on behalf of Infiniti of Elk Grove, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this fantastic review. Ron, Trent and Kyle are valued members of our team and it’s a delight to know that they have helped to proudly represent our dealership throughout your purchase. Congratulations on your new Q50! Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. All the best, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

March 03, 2014

There was no pressure to buy. It was a hassle free and very friendly experience. The staff was very knowledgeable and helpful with setting up the stereo system, seat memory and Bluetooth features. The c More

by mom_mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Smith, Kyle Middendorf, Peter Santiago
Mar 04, 2014 -

INFINITI of Elk Grove responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Infiniti of Elk Grove, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Warm regards, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

March 02, 2014

I bought a 2010 Ford Edge in December. John Dunlop and Sal were great. I had challenges with credit and they treated me with dignity. I got a great deal and a beautiful car that was more than I expected. More

by lizroman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
Mar 03, 2014 -

INFINITI of Elk Grove responded

Elizabeth, I am happy to hear that your time spent with John and Sal was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new vehicle! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Respectfully, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

March 02, 2014

I was in the market for a nicer car than I was driving. I knew what I wanted, and Infiniti of Elk Grove had it. I spoke to Sal, and made an appointment to come see the car. It was prepped and looked great. F More

by RichBaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Smith
Mar 03, 2014 -

INFINITI of Elk Grove responded

Rich, thank you for leaving us this positive review. We are very happy to hear that Sal could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Respectfully, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

February 28, 2014

Jon Milan was the reason we came back to purchase after going to numerous dealerships to shop; he was friendly, informative, and made our car buying experience a pleasure. When we come back again we will More

by penneydh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jon milan
Mar 03, 2014 -

INFINITI of Elk Grove responded

Dave and Helen, thank you for taking the time to give us feedback on your latest purchasing experience at Infiniti of Elk Grove. We're glad to hear that was able to give you an overall positive car buying experience. Thank you for your continued business and enjoy your new vehicle! Respectfully, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

February 27, 2014

Sal and John was very informative and friendly and helpful. My experience was very painless. I learned a lot about my car and I am very pleased with the way they treated me More

by gloriajeannie10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2014 -

INFINITI of Elk Grove responded

We are pleased to hear that you had an excellent car buying experience with Sal and John. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Sincerely, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

February 27, 2014

I had a relaxed and informative experienced at Elk Grove Infinit thanks to Ron Abbott. He answered all my questions clearly and honestly especially concerning the finances pertains to my deal. Also, Wiil Be More

by Giere1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2014 -

INFINITI of Elk Grove responded

We cannot thank you enough for your wonderful review of our dealership and for your recommendations! It was a pleasure for Ron and Wil to assist you in your visit and please let us know if you have questions or concerns with your purchase! Sincerely, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

February 20, 2014

I called the Infiniti of Elk Grove service department to acertain if they would look at my rear aluminum 20 inch wheel on my M37s that I scraped on a curb. I arrived at the dealership and was greeted by Sc More

by Daryl99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lance and Jonathon Panish
Feb 21, 2014 -

INFINITI of Elk Grove responded

Thank you for leaving us this great review, Daryl! We are glad Johnathon could get your wheels all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. We look forward to working with you again. If you haven't, visit us on Facebook and Twitter for access to our specials, offers and exclusive content. Kind regards, Scott Lance Service Manager slance@foranyauto.com

February 05, 2014

Had a great experience, the sales person was awesome very friendly. I was so exicited with my new car ,color brand everything is perfect and exellent More

by yaretzi05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
maria angulo
Feb 05, 2014 -

INFINITI of Elk Grove responded

Thank you for leaving us this fantastic review. We are very thrilled to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best regards, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

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