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INFINITI of Elk Grove

Elk Grove, CA

4.9
1,144 Reviews

8586 Laguna Grove Drive

Elk Grove, CA

95757

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1,144 Reviews of INFINITI of Elk Grove

April 06, 2014

review the people were very friendly and nice. They helped me an gave me all the details step by step. I would recommend it to all my friends and family memb More

by manjeetk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Middendorf
Apr 23, 2014 -

INFINITI of Elk Grove responded

All of us at Infiniti of Elk Grove appreciate the opportunity you presented to earn your business! We take pride in our customer service and always make sure our customers know everything that is going on! Thank you for spreading the word about your excellent experience with Infiniti of Elk Grove; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Marco Buscaglia General Manager mbuscaglia@foranyauto.com

April 06, 2014

Great service very friendly people. Even tho it was late in the day everyone was happy and friendly. The few issues we had with the car thy fixed quickly. More

by Sara beltran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony glover
Apr 23, 2014 -

INFINITI of Elk Grove responded

Congratulations on your new purchase! I am sorry to hear about the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Marco Buscaglia General Manager mbuscaglia@foranyauto.com

April 06, 2014

Easiest Car Purchase Ever Saw our "dream car " on line. Called, got the particulars and drove 75miles to see the car. Was able to make a great deal. Sal and Trent worked arou More

by SharronEastman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Smith
Apr 23, 2014 -

INFINITI of Elk Grove responded

Thank you for this 5-star feedback and for traveling to our dealership from quite a distance to do your business! We are pleased to hear Sal and Trent did a great job in assisting you in your purchase. We will continue to offer the best car buying experience to each and every customer we come in contact with. Until next time, drive safe and stay well! Also, check us out on Facebook and Twitter for access to our exclusive specials. Marco Buscaglia General Manager mbuscaglia@foranyauto.com

April 03, 2014

Ron was a pleasure to work with. I honestly wasn't going to buy a car the day I went looking, however Ron's honesty and love for Infiniti sold me. Everyone I encountered there was friendly and easy t More

by nnovak006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Middendorf
Apr 04, 2014 -

INFINITI of Elk Grove responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. We're happy to hear that you have experienced that with Ron's assistance. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

April 02, 2014

Great Experience ! Dear Infiniti of Elk Grove, Please convey my compliments to your entire staff for exceeding my expectations and needs in a recent automobile purchas More

by vance_p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2014 -

INFINITI of Elk Grove responded

Vance- I am happy to hear that your time spent with our John and Salvador was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your vehicle! If you have any questions or concerns regarding your vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

April 01, 2014

Ashely was very professional and attentive with me. I intended just to change oil that day, and not only she was extremely fast and organized for Saturday afternoon, she also took care of tires pressure, More

by AshotArutyunyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Richey
Apr 02, 2014 -

INFINITI of Elk Grove responded

Thank you for taking the time to write this great survey. It is wonderful to hear that our staff at Infiniti of Elk Grove was able to provide you with a great experience! We really appreciate this feedback and we will share it with them.  Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Scott Lance Service Manager slance@foranyauto.com

March 26, 2014

Ron was very professional and informative. I appreciated his suggestions and direction. He made sure I got exactly the vehicle I desired, even though I have challenged credit. He even gave encouraging tips More

by Chrystaldavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2014 -

INFINITI of Elk Grove responded

Chrystal- Thanks so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a wonderful experience.  We will share your comments with Ron, whom we're sure will be elated, and we look forward to seeing you at our dealership in the future. Sincerely, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

March 24, 2014

I filled my application online, Anthony had everything ready, the car was pulled up and ready to go into detail, maybe waited 20 mins to go into finance. My husband and I signed and was on out way. Thanks More

by tinacarter1743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Carter
Mar 24, 2014 -

INFINITI of Elk Grove responded

Tina- Thank you for writing about your visit with us and congratulations on your new car! Anthony is an asset to our dealership and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

March 22, 2014

Best price for our JX35. Blake was great for helping us with the whole process. We had our JX35 for a year now and service department is very helpful. More

by roy0825us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2014 -

INFINITI of Elk Grove responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

March 14, 2014

Wow!! What a great team!! Ron Abbott (Sales Associate) and Trent Smith (Sales Manager) make a great pair in the Sales Department!! Then Kyle Middendorf (Finance Manager) pulled everything all together a More

by 4butterflyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Smith, Kyle Middendorf
Mar 17, 2014 -

INFINITI of Elk Grove responded

We are thrilled to hear that you had an excellent car buying experience with Ron, Trent and Kyle. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Respectfully, Marco Buscaglia General Manager mbuscaglia@foranyauto.com

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