INFINITI of Elk Grove

Bought my 1st infinite from Infinite of Elk Grove. Blake and Peter met with my wife and I at the Elk Grove infinite dealership. We were only looking at cars at the time but were not sure if we were goi Blake and Peter met with my wife and I at the Elk Grove infinite dealership. We were only looking at cars at the time but were not sure if we were going to buy a car. We got there at about 5:45 pm but Blake and Peter were willing to show us the different cars and they never rushed us although I felt bad that I was keeping them because I didn't completely make up my mind about buying the car. Both Blake and Peter were very honest and friendly. Ultimately I did not buy a car although my wife fell in love with a car there. Blake and Peter never made us feel like we had to buy the are. Blake ran the numbers through and saved 2000.00 dollars off the car price right away. We also got to test drive one of the vehicles. We ended up leaving at 9:00 pm. We were so happy with the both Blake's and Peter's customer service and the fact the infinite sells top of the line cars that we went in the next day and bought the car that we spoke about the the previous day with the 2000.00 off the regular price. My overall experience was exceptional and these guys don't B.S. you and waste your time. I will be coming back in a few years to buy another vehicle from these gentlemen! More

Replacement vehicle I needed a vehicle to replace my 2011 commuter that the insurance company totaled I , found Trent he showed me G-25 and we took it foe a spin. After w I needed a vehicle to replace my 2011 commuter that the insurance company totaled I , found Trent he showed me G-25 and we took it foe a spin. After we got done my only question was when do we see the finance guy? I was already pre-approved for the loan so the rest was quick and easy we signed the papers they cleaned the car and she was sitting in my garage a few short hours later. Overall a great experience and a lot quicker than I remember Trent really had it together. I would recommend him to all my friends. More

transparent and simple Loved the experience i had with working with Will at Infiniti of Elk Grove while buying my QX60. Fully transparent and open communication, hassle free Loved the experience i had with working with Will at Infiniti of Elk Grove while buying my QX60. Fully transparent and open communication, hassle free transaction, and very friendly and personalized behavior. Couldn't believe a dealership could operate like this! More

Excellent Customer Service Even before I walked into the doors, my experience with Marco Buscaglia via phone was very pleasant and informative and had answered all of my questio Even before I walked into the doors, my experience with Marco Buscaglia via phone was very pleasant and informative and had answered all of my questions and concerns. My car purchase was such a wonderful experience. Everyone was very thoughtful and informative along with making it a very easy and quick transaction. I will highly recommend Infiniti of Elk Grove and their staff. Will Ng's knowledge about the vehicle and the purchasing process made us feel very comfortable that we were dealing with the right people and the right company. Thank you Infinity Elk Grove! More

The best car buying experience..hands down! My husband and I were looking to purchase a Q60 Sport. We have had numerous Infiniti's (this will be our 5th)in the past, we love the drive and the p My husband and I were looking to purchase a Q60 Sport. We have had numerous Infiniti's (this will be our 5th)in the past, we love the drive and the performance of the Infiniti cars. I have dealt with other Infiniti dealerships and none compare to the customer service that Infiniti of Elk Grove delivers. From the Sales Manager Trent Smith to the sales team of Salvador Escorcia and Will Ng to the Service Manager Scott Lance, they really are a dream team. I find I don't have to look anywhere else to get the best deal on any of my cars. And since I normally don't keep our cars for longer than a couple of years I am looking forward to purchasing my next vehicle from Infiniti of Elk Grove as well. Great job and thank you all!! Damon and Patti Ullrey More

My visit I had such a wonderful experience at Elk Grove Infiniti, Especially for being a first time buyer. I was helped as soon as i started looking at cars. R I had such a wonderful experience at Elk Grove Infiniti, Especially for being a first time buyer. I was helped as soon as i started looking at cars. Ron was friendly, honest and funny. He had much knowledge about every car i looked at and i felt comfortable with the knowledge i learned on every car and thus made my decision to buy a G37 that much easier. Once i got into the office, the process went even quicker. he had my credit check, pricing, down payment done with such a quickness. Compared to the experience i had at other dealerships i would definitely recommend Elk Grove Infiniti! once everything was finished and i got into the car, Ron took the time to go over almost every single component of the car that i needed to know which was very helpful. I love my new car and have Ron to thank for it! Thanks Elk Grove Infiniti More

Great Experience (: I went to the Infiniti dealership with the mind set of 'just looking' and observing the prices, however, I was pleasantly surprised at how great the d I went to the Infiniti dealership with the mind set of 'just looking' and observing the prices, however, I was pleasantly surprised at how great the deals were. Not only that but the staff was extremely friendly, I worked with John Dunlap the entire time and it was an unforgettable experience. Thanks to him I now own a lovely, reliable Toyota Yaris that I got a wonderful deal on. He was truly awesome! I am positive that I will be recommending this dealership to many friends in the future because it was the best dealership experience my family and I have ever had. It is nice to know that you can trust the staff, and dealership itself, when making an investment as serious as a car. It was an overall amazing experience, very glad I hear about this dealership. Thank you for being attentive, caring, and for the great car buying experience John! More

Great Experience I must say that this was by far the most pleasing car buying experience we have ever had. John Dunlap treated us with the utmost respect. My wife an I must say that this was by far the most pleasing car buying experience we have ever had. John Dunlap treated us with the utmost respect. My wife and I both have challenged credit and never thought it would be possible to drive a decent car again. We bought an $8,00 Hyundai but were treated as if we were buying a $50,000 Infiniti. There is no doubt in my mind that I will buy all of my future cars from John Dunlap. The entire staff at Infiniti of Elk Grove went above and beyond our expectations and I would recommend everyone visit them. They have gained a lifelong customer. This dealership is the real deal! Thank you again John Dunlap and Kyle Middendorf for the positive experience. Lifelong customer from Modesto More

Top notch experience - highly recommended! Compared to another local dealer, buying at EG was a professional and easy going experience. Submitted a request over night and received a call first Compared to another local dealer, buying at EG was a professional and easy going experience. Submitted a request over night and received a call first thing in the morning from Will. Then, once on site, received a warm welcome by Ron and Trent. No pressure from either of the gentlemen (I use that term loosely since they are Raiders and Warriors fans!). Once deal agreed upon, Kyle finished up the financial details quickly and professionally. Received a call on Monday asking if everything went smoothly. I would not hesitate to recommend buying an Infiniti from Elk Grove! More

Absolute Excellence!!! My experience dealing with Trent Smith, Will Ng, and Kyle Middendorf was beyond belief. I have been to a lot of dealerships in my time and this was th My experience dealing with Trent Smith, Will Ng, and Kyle Middendorf was beyond belief. I have been to a lot of dealerships in my time and this was the first time I actually enjoyed my experience. These Gentlemen went out of their way to make my experience a wonderful treat. Professional, no fluff, and strictly truthful. They epitomized the meaning of world class. I will not be dealing with anyone but these Guys in the future when it comes to purchasing a vehicle. My Mother purchased her vehicle from them a year and a half earlier and couldn't rave enough about these guys. That means a lot if you know my Mother. She is a real tough negotiator, but melted when speaking of this dealership and the staff who treated her like Platinum. Thank you all very much, I'm thoroughly impressed with the service provided and will be recommending this dealership to all my family and friends. Regards, Raschard Crawley More