INFINITI of Elk Grove

Most friendly people I want to let everyone know that these people are very knowledgeable and super friendly. All of our questions were answered and the process was very s I want to let everyone know that these people are very knowledgeable and super friendly. All of our questions were answered and the process was very smooth. Thank you Alex Saeteurn for all of your help. -Karl Chisum More

Great Service Advisor 849 Jack Sung Mr. Jack Sung is very knowledgeable, efficient, and timely. The service was completed when promised. Job well done by Mr. Jack Sung. He is one of the Mr. Jack Sung is very knowledgeable, efficient, and timely. The service was completed when promised. Job well done by Mr. Jack Sung. He is one of the best Service Advisor that I have ever had at any dealership. Thank you again for a job well done. Willie R. Nelson More

Great experience We have been looking for a car for a while, and we're kinda nervous about the process of it due to previous experiences at other dealerships we had. R We have been looking for a car for a while, and we're kinda nervous about the process of it due to previous experiences at other dealerships we had. Right away we were kindly greeted and helped out. We told him what we were looking for, and he knew exactly what car we where talking about and gave us some information on it( it was out at the moment with another customer) he later called that night to inform us the car was still available and we made a appointment for the next day. When we went the next day there was no waiting, he came out welcomed us back and we got to business. We test drove the car and loved it! He started the process of the paperwork right away and helped us out in every way he could. Within minutes we were approved and everything was sent into motion! This was by far the best experience we have had at any dealership and with any dealer! Would definitely come back for another car when the time is! Everyone was so warm, and kind, they all greeted you with a friendly smile! We would recommend this place to anyone who is in the market for a car! More

Best leasing experience ever!!! We went to lease one vehicle and ended up leasing two because our experience was so great! Thank you so much Todd, Christian, and Farhan for such a ea We went to lease one vehicle and ended up leasing two because our experience was so great! Thank you so much Todd, Christian, and Farhan for such a easy and awesome experience!! I recommend these guys to everyone!!! More

Excellent Service Todd Ritter of Elk Grove Infiniti made buying my new Q50 a great experience. I was recommended to him by a friend and after speaking on the phone I wa Todd Ritter of Elk Grove Infiniti made buying my new Q50 a great experience. I was recommended to him by a friend and after speaking on the phone I was so impressed that I went all the way from San Francisco to Elk Grove to buy a car. He even had someone pick me up and drive me to the dealership. He also made sure that my new car was detailed and gleaming before I arrived. Todd spent time going over my new Q50 and all its many features and then walked me through all the paperwork. Todd is very knowledgeable and straight forward and is a really nice guy. I feel great about the purchase and will recommend all of my friends and family take the drive to see him at Elk River Infiniti. I also plan to purchase all my future vehicles from him. More

New Q50 I gave this rating because the staff was awesome and our sales rep Christian was exceptional! We never felt pressured at any time, it was smooth and I gave this rating because the staff was awesome and our sales rep Christian was exceptional! We never felt pressured at any time, it was smooth and I got the car I've always wanted and they made it happen. Will go back to purchase from them anytime. More

Great Experience From the sales rep to the finance manager to the sales manager, we were treated like royalty and they went the extra mile to work a deal that worked f From the sales rep to the finance manager to the sales manager, we were treated like royalty and they went the extra mile to work a deal that worked for us. More

Awesome Experience From the moment my wife and I walked into the dealership, we were treated with the up most respect. There was no pressure at at. In fact, our salesman From the moment my wife and I walked into the dealership, we were treated with the up most respect. There was no pressure at at. In fact, our salesman stated: "if you're unsure, go home and think about it". At that point, I made an on the spot purchase more so because I wanted to give Peter my business. I truly appreciate the low key style of Elk Grove Infiniti. More

Certified used purchase From from start to finish, it was a wonderful car buying experience. Christian was responsive to what we were seeking in a vehicle, worked closely wit From from start to finish, it was a wonderful car buying experience. Christian was responsive to what we were seeking in a vehicle, worked closely with us on terms, was knowledgable in the vehicles and features, and was straightforward and non-pressuring in approach. The services this dealership offers post-purchase is unique and definitely an added selling point. We highly recommend this dealership. More

Upfront - No Tricks - Honest Business This past weekend, my fiance and I worked with Will to secure our lease on our 2016 Q5. Will was amazing to work with from the very beginning. There w This past weekend, my fiance and I worked with Will to secure our lease on our 2016 Q5. Will was amazing to work with from the very beginning. There was very little back and fourth as he was very upfront and honest once we told him our expectations. We called Will about an hour or so before the dealership closed and he was very patient and upfront. We appreciated Will's professionalism and that he was very accommodating with us. Most importantly, we didn't feel "played" or taken advantage of. I would be happy to continue being an Infiniti customer after working with Will. More