INFINITI of Elk Grove

BEST EXPERIENCE EVER AT A DEALERSHIP! Todd was very professional and explained everything in detail. He helped me get out of unpleasant situation with my old car. He even took time after Todd was very professional and explained everything in detail. He helped me get out of unpleasant situation with my old car. He even took time after the deal was done to explain how to work the navigation system, and all the comments in the car. I told my family and friends to go to Infiniti of Elk Grove and ask for Todd Ridder. Thank you Peter More

We love Alan Not your average salesman by far! We would work with Alan again. Farhan was great too. We also love the idea of free car washes for life. We would Not your average salesman by far! We would work with Alan again. Farhan was great too. We also love the idea of free car washes for life. We would be very willing to recommend this dealership to our friends. More

Great Experience Will was very friendly and knowledgeable and helped the entire process to run smoothly. My purchase was handled with care and ease and I couldn't be h Will was very friendly and knowledgeable and helped the entire process to run smoothly. My purchase was handled with care and ease and I couldn't be happier. More

Great service Once again I'm please with how my service went. I have done all my service with Infiniti of Elk Grove due to the continuing quality and customer serv Once again I'm please with how my service went. I have done all my service with Infiniti of Elk Grove due to the continuing quality and customer service. Jack Sung is great and I hope he stays for they long haul. Great communication with me regarding cost and time. More

Returning Customer I was very pleased with the service Todd Ritter and Farhan gave me. They explained everything, no pressure, made me feel very comfortable in my decisi I was very pleased with the service Todd Ritter and Farhan gave me. They explained everything, no pressure, made me feel very comfortable in my decisions. My 3rd Infiniti, and I love them all. Bought my first J30t from Sacramento Infiniti fell in love with Infiniti right then. Happy to be apart of the Infiniti family. More

TRULY EXCEPTIONAL SALES TEAM Words cannot express that gratitude I feel for Infiniti of Elk Grove for going that extra mile with my family that NO other dealership was willing to Words cannot express that gratitude I feel for Infiniti of Elk Grove for going that extra mile with my family that NO other dealership was willing to walk with us, on purchasing the right car. Soo many closed doors and no we cannot help you makes one feel like there was no hope at the end of the tunnel. To hear YOU’VE been approved for the 2016 Mazda6 ISport my family has been looking at for some time, STILL struck by the YES!! Anthony Triggs, Thank you for taking the time to really help my family. This long expensive and grueling 3 months of renting cars and not knowing what would come next. Will Ng, meeting you as the final papers were drawn up and the walk around on this beautiful 2016 Mazda6 ISport to your attentiveness on how to use the features on the car, blew my mind how I was treated like family not some random person. Finance Manager Farhan Khan, Thank you explaining everything down to the last bit and still engaging in normal conversation, I appreciate the friendliness of the atmosphere walking in the office. You gentlemen have really changed the way I look at the car business and have shed a positive light on purchasing a car, I had not experienced any dealership we have come into contact with. THANK YOU FOR YOUR TRULY EXCEPTIONAL AND THEN SOME STANCE. MY FAMILY THANKS YOU INFINITI OF ELK GROVE SALES TEAM. Sincerely, Latapu Family More

GREAT first car buying experience ! It was my first time buying a vehicle from a dealership and Infiniti of Elk Grove made my first buying experience easy and enjoyable! All the sales st It was my first time buying a vehicle from a dealership and Infiniti of Elk Grove made my first buying experience easy and enjoyable! All the sales staff are friendly and helpful. Anthony Triggs and Steven Khuu both worked together and got me a great deal on my vehicle! One of the best things i liked was I was in and out with my truck in less than 2 hours. More

Peter is very professional respectful and knowledgeable Peter went above and beyond to take care of me he answered all my questions and provided excellent service he is a great asset to the company Peter went above and beyond to take care of me he answered all my questions and provided excellent service he is a great asset to the company More

Always a great experience. Fast and easy. Everyone at Infiniti of Elk Grove have been a pleasure to deal with. They take excellent care of both me and my car. Highly recommended. Everyone at Infiniti of Elk Grove have been a pleasure to deal with. They take excellent care of both me and my car. Highly recommended. More

Rico Estrada is AWESOME!!! My wife and I went to Infinity about 3 months ago just to look around and Rico was the sales person that helped us. He didn't pressure us on anything My wife and I went to Infinity about 3 months ago just to look around and Rico was the sales person that helped us. He didn't pressure us on anything. He answer all of our questions and let us know that he's there to provide us info and help us in any way. He made us feel so comfortable and didn't pressure us to buy right there and then. So when the time came to us to buy a vehicle, we specifically asked for Rico. We told him what we were interested in and colors we wanted. He still didn't pressure us on buying anything until we felt completely satisfied. We got the car we wanted at a good price. This dealership made my car buying so relax and pressure free. We will be looking for another car next year and guess who we will be asking for??? Rico!!! I know I can only rate Rico with the highest of 5 starts but if I can, I would give him 10. More