INFINITI of Elk Grove

Best people to work with at this dealership The GM Anthony worked with me to make sure I walked out of the dealership with the car that I wanted and with a payment I can afford I couldn't of a The GM Anthony worked with me to make sure I walked out of the dealership with the car that I wanted and with a payment I can afford I couldn't of asked for anything more they worked with me for hours and they were so patient I highly recommend this dealership More

Satisfied Customer Alex was great to deal with during my 6 weeks of QX 60 car searching!!! He wasn't pushy at all, but would check in to let me know the car I was intere Alex was great to deal with during my 6 weeks of QX 60 car searching!!! He wasn't pushy at all, but would check in to let me know the car I was interested in, was still available even after 6 weeks of my visit to Elk Grove Infinity. The dealer wasn't willing to drop the price, but after I emailed Alex other cars that were being sold for cheaper, he convinced the manager to match the deal offer from another Infinity dealer! So I finally purchased my 2015 QX 60 last week, after my long search!!! More

HUMBLED BY SALES TEAM First, I'd like to take the time to THANK these individuals for going over and beyond, you found the year and exact model I was looking for. First tim First, I'd like to take the time to THANK these individuals for going over and beyond, you found the year and exact model I was looking for. First time buyer and I must say it's not an easy process. I was soo discouraged last week over the car process, I prayed my last hopeful prayer and he sent me these angels Anthony Triggs, Alex Saeteurn, Wilton Acta, Todd Ritter, Will Ng and Farhan Khan. Triggs came up to me and asked if I found a car yet and I shared my concerns, he immediately texted Wilton who was at the auction, within hours time the car was driven in. I still could not believe it was really here and OMG it's soo beautiful. Wilton YOU sir are amazing at what you do THANK YOU!! Alex, You and I texted back and forth and your efforts to help me have not fallin on deaf ears THANK YOU!! Will, speaking with you and gaining insight on the process has stayed with me and is one of the reasons I didn't give in with other dealerships offers, THANK YOU from saving me from making a costly mistake. Todd, You came through and made sure I was given the best deal and had all the info I needed, you did the walk around on the car to make sure everything was as it should be THANK YOU!! Farhan, you will go very far in business, you are well rounded and very informative THANK YOU!! Last, BUT not least the man himself Anthony Triggs, I'm still in AWE...I stared at this car which I can say is mine all weekend. No one knew I was Ubering it back and forth to work because my car was out of order for a month. I work at Infiniti Of Elk Grove in the service lane. The frustration of not having a car was weighing on me and it took everything in me to hold on a little bit longer. Triggs, you crunched numbers and to hear your kind words "It's not about the money, We just want to see you happy" It broke my walls and left me in HAPPY tears. How could I be soo lucky to work with such amazing men who really do have your happiness at the front line. Triggs THANK YOU!! I will NOT forget this act of kindness. YOU all deserve awards for your hard work behind the scenes. Respectfully, Miriama K. More

I had my car serviced yesterday I had my QX50 serviced yesterday, and as always the customer service to the maintenance on the car was excellent. I have been leasing automobiles and I had my QX50 serviced yesterday, and as always the customer service to the maintenance on the car was excellent. I have been leasing automobiles and having them serviced at Infiniti of Elk Grove for 10 years. I actually enjoy bring my car into being serviced because I can get away from the office and work on emails and reports. Oh, did I mention they have great coffee and internet that always works. Amazing place to select your car and have it serviced. More

Purchase of new car and servicing of my car(s) The staff is wonderful, professional, friendly, and will work with your needs. Will and Todd were wonderful, professional, patient and dilligent in m The staff is wonderful, professional, friendly, and will work with your needs. Will and Todd were wonderful, professional, patient and dilligent in meeting our requests. I give kudos to them!! The service dept is awesome as well. My husband and I AND my daughter have now purchased 2 cars from this dealership. More

Easiest Dealership experience ever Thank you to Will and Farman for making this one of my best and easiest car purchasing experiences. Will worked to get me the best deal on my new Infi Thank you to Will and Farman for making this one of my best and easiest car purchasing experiences. Will worked to get me the best deal on my new Infiniti and took the time to get me familiar with all of the new technology in my car. Farnhan explained to me the savings of a pre-paid maintenance package. I love my new car and am very appreciative of the knowledgeable staff and friendly service.. Thank you Elk Grove Infiniti. - Lanette Guerra More

I was very pleased with all the staff who helped me All the staff at infinity dealership was very helpful. Esp Alan and Anthony .I will recommend this location. I was very happy .Environmental was ver All the staff at infinity dealership was very helpful. Esp Alan and Anthony .I will recommend this location. I was very happy .Environmental was very clean More

Excellent Staff We went into the dealership looking for new car on Mother's day. Christian Gonzales greeted us and showed us different vehicle configurations availab We went into the dealership looking for new car on Mother's day. Christian Gonzales greeted us and showed us different vehicle configurations available at the site. He understood our needs and recommended the nice package deal available at the showroom (which we purchased). He was very friendly and exhibited deep understanding of the vehicle. As others have mentioned, we never felt pressured throughout the whole process. Thank you so much Christian. More

Pleased with the product and service quality. We have purchased three cars (2-IPLs and QX50) from Elk Grove and have been completely satisfied with the quality and professional sales/service. S We have purchased three cars (2-IPLs and QX50) from Elk Grove and have been completely satisfied with the quality and professional sales/service. Staff has been courteous, efficient, and of course we are quite pleased with the vehicle quality / reliability. Now, about that free coupon for an extra 100 hp !! More

Service Department I brought my Q50S into the dealership for maintenance and the staff were friendly and informative about what is being done for the 25K mile service. I brought my Q50S into the dealership for maintenance and the staff were friendly and informative about what is being done for the 25K mile service. Other staffs that walked by the lounge area made sure I was taken care of (i.e. asking if I wanted any water, coffee, etc.). The professionalism and courtesy shown by all the employees is one of the reasons I bring my car in for maintenance at this location. More