INFINITI of Elk Grove

Not bad. Professional and informative Audrey was polite and professional. Although the service took longer than expected, she was accommodating and gave me a small discount which I appreci Audrey was polite and professional. Although the service took longer than expected, she was accommodating and gave me a small discount which I appreciated no matter how small More

Oil change and tire rotation This place is always a pleasure to visit for my infiniti needs. People are friendly and approchable. They offer free coffee, soda, water and some fr This place is always a pleasure to visit for my infiniti needs. People are friendly and approchable. They offer free coffee, soda, water and some fruits and pastries (free). And most importantly, free WiFi. My kids don't mind coming with me here coz of the food. The people at infiniti elk grove makes you feel that they have known you since forever. Clean and spotless amenities. More

Great Experience The service experience was great! Audrey was very nice and helpful. Her prediction on how long the service would take was pretty accurate. I highly r The service experience was great! Audrey was very nice and helpful. Her prediction on how long the service would take was pretty accurate. I highly recommend her as a service writer. The waiting room was nice and comfortable. More

Very knowledgeable and friendly William was very knowledgeable, good to work with, and true professional! He stayed very late to complete all required service and paper work, followe William was very knowledgeable, good to work with, and true professional! He stayed very late to complete all required service and paper work, followed up on items to complete the sale, we are very grateful and Thank you. More

They Make Customer Service a #1 Priority This was my first time to Elk Grove Infiniti Service. I pulled up and was ask to help my self to refreshments inside and someone would be right with m This was my first time to Elk Grove Infiniti Service. I pulled up and was ask to help my self to refreshments inside and someone would be right with me. I like the fact they you right inside and relax until a service writer comes to you. Not only did they complete my routine oil change and tire rotation, they were able to accommodate a recall and a concern I had in a timely manner. I did make my appointment which I am sure helped with my wait. In making my appointment there were lots of options for appointments. I am looking forward to my next visit. More

Recall I took my car in for an airbag recall. My experience was pleasant and I didn't wait long before I was checked in. My car was washed when I picked it u I took my car in for an airbag recall. My experience was pleasant and I didn't wait long before I was checked in. My car was washed when I picked it up. More

Christian Gonzales knows his infinity!!! I am soo excited about my new car! I just went in to take a look and Christian made it so comfortable and I was SOLD! Excell knows his infinity!!! I am soo excited about my new car! I just went in to take a look and Christian made it so comfortable and I was SOLD! Excellent customer service and did not even feel under pressure! All I can say is WOW Infinity! Why did I wait so long! More

Josh is awesome! My boyfriend and I purchased a car from Josh Price-Apple. He was so helpful and knew exactly what we wanted! Thank you for all your help! My boyfriend and I purchased a car from Josh Price-Apple. He was so helpful and knew exactly what we wanted! Thank you for all your help! More

Speechless So I would like to start of by saying what a great dealership wow with some great people! In the past I have had everything from BMW, Lexus and Merced So I would like to start of by saying what a great dealership wow with some great people! In the past I have had everything from BMW, Lexus and Mercedes benz. So I'm used to be treated a certain way. This place not only surpass this but made me a Elk Grove Infiniti owner for a long time. I want to say thanks to Anthony Triggs for making me fell right at home what a great guy. One of the best that I have every had to deal with. Very professional!!!! Our sales guy Todd was a great person to deal with. Not only did he not forced himself onto us like what I am used too having ! He was a straight shooter, funny guy and overall a friend it felt like all in one! He should us everything about the car took time with my wife until she understood everything! What a great guy..... Now we go into the final phase of buying a car and you have to meet the finance manger (Farman Khan) were they sell you everything that you don't need! Guess what this was a different story. I walked in already knowing what I wanted and what I did not want and laid it out there and he understood and agreed and we closed the deal right away instead of paying the whole game. What a great team you got me as a new custom and you got my business!! Thanks guys..... More

Outstanding sales, service, and financing My experience with Elk Grove Infiniti was exceptional! My husband and I have been looking for the "right" car for about three months. My husband spe My experience with Elk Grove Infiniti was exceptional! My husband and I have been looking for the "right" car for about three months. My husband spent countless hours on the computer and I had to endure several trips to dealerships to view a potential car for ownership. I wanted a car that was dependable, the "right" size, and most important of al, made my heart beat just a little faster. We knew nothing about Infiniti, but came on a whim due to a conversation by husband had with a young man with internet sales.. We were met at the dealership by Christian Gonzalez, who was professional, knowledgeable, patient, and friendly. Within an hour we had found MY CAR! Farhan Khan made financing a pleasant experience (Imagine that!))Christian made sure I felt comfortable with every bit of technology in the car before I left the lot, Honestly, I have never had a better buying experience. .I have been driving this smooth riding, well-appointed car for a whole day now and I love it! Infiniti does not disappoint! More