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INFINITI of Elk Grove

Elk Grove, CA

4.9
1,144 Reviews

8586 Laguna Grove Drive

Elk Grove, CA

95757

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1,144 Reviews of INFINITI of Elk Grove

May 31, 2021

I give a Gold Star! Jim Trenner worked for hours to ensure I got the car of my dreams. Jim stayed in touch throughout the process and even drove the vehicle to my destination when I was not able to pic More

by Cardio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lewis, Jim Trenner
Jun 01, 2021 -

INFINITI of Elk Grove responded

Nancy, Thank you for the gold star! I'm thrilled to know Jim was communicative and diligent during your car buying experience. We just love getting our clients into the car of their dreams. Wishing you many happy and healthy miles on the road!

May 30, 2021

One of the best car buying experience that I have had friendly knowledgeable salesman and fast service. They went the extra mile and I got the car I wanted at the price I wanted !!! More

by hamblinreloaded
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Lee Mahoney
Jun 01, 2021 -

INFINITI of Elk Grove responded

Thank you for this exceptional review! It was a pleasure serving you. I'm happy to know we exceeded your expectations and you were able to get the car you wanted. Happy motoring!

May 29, 2021

The people who helped me were very nice. The salesperson was very knowledgeable and very detailed in explaining the features of the car. They got my sale because they were quick to respond to my phone call More

by LOLITA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Michael Nelson
Jun 01, 2021 -

INFINITI of Elk Grove responded

Lolita, Congratulations on your QX50! It was a pleasure serving you. I'm glad our team was knowledgeable and detailed during your time with us. We truly value you as a client and look forward to the relationship ahead!

May 28, 2021

Best sales experience I’ve ever had. Made the process hassle free. Lee gave a straight forward price. Francisco got me through the paperwork quickly. More

by My screen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mahoney, Francisco Morales
May 28, 2021 -

INFINITI of Elk Grove responded

Thanks for the 5-star review! I'm glad you had a hassle-free and straight forward time with us. If you have any questions, don't hesitate to reach out. Happy motoring!

May 25, 2021

I have one of the funniest friendliest salesman at the dealer. Great to be working with this guy. Once again thank you for the service More

by Dannyoshana85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Trenner
May 26, 2021 -

INFINITI of Elk Grove responded

Danny, It was a pleasure serving you! I'm happy to know Jim was so fun to work with. If you need anything, we are just one call away!

May 19, 2021

GREAT CUSTOMER SERVICE AND CUSTOMER SATISFIED. I fell GREAT CUSTOMER SERVICE AND CUSTOMER SATISFIED. I fell in love with my Infiniti Q60S RED SPORT!!!! Very satisfied with my purchase! They are th More

by DAISY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Lee Mahoney
May 20, 2021 -

INFINITI of Elk Grove responded

Congratulations on your Q60 S! I'm so glad you had such a great time with us. We truly value you as a client and look forward to the relationship ahead.

May 14, 2021

Jim was great! No pressure, relaxed experience. He made sure I knew what was happening throughout the whole process. Top notch operation at Infiniti of Elk Grove! More

by flyfish209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Trenner
May 14, 2021 -

INFINITI of Elk Grove responded

We appreciate you taking the time to leave this 5-star review of your time with Jim! We just love creating a pressure-free environment for our clients. If you have any questions, don't hesitate to reach out to us.

May 14, 2021

They were very helpful to me and my mom when we were trying to buy a car. From taking two days to cleaning and making sure everything was perfect More

by Taylorshamara23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mahoney
May 17, 2021 -

INFINITI of Elk Grove responded

It was a pleasure serving you and your family! We truly value you as a client. Wishing you many happy and healthy miles on the road!

May 13, 2021

Such a great experience from start to finish. Mike Nelson was enjoyable and he made me feel like he truly cared about me and what I was looking for instead of just wanting to make the sell. Thank you Mike an More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Michael Nelson
May 14, 2021 -

INFINITI of Elk Grove responded

Jessica, It was a pleasure serving you! I'm glad Mike helped make your time with us a great experience from start to finish. We truly value you as a client and look forward to the relationship ahead.

May 11, 2021

The sales team was amazing.Leland Mahoney was so patient The sales team was amazing. Leland Mahoney was so patient & helpful. He made sure my new car was perfect & ready for delivery. I really appreciated More

by jmorse67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Lee Mahoney
May 12, 2021 -

INFINITI of Elk Grove responded

It was a pleasure serving you! I'm happy to know Lee was patient and helpful during your time with us. We look forward to the relationship ahead. Happy motoring!

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