INFINITI of Elk Grove

The customer service was great, everyone was so friendly. went above and beyond my expectations and answered all my questions, very thorough explaining the process. Gave me a great deal!!! went above and beyond my expectations and answered all my questions, very thorough explaining the process. Gave me a great deal!!! More

Great experience. Very fast and thorough car buying process. Very professional and friendly environment. Helped me with any questions and concerns I had and even gained knowledge from my experience. process. Very professional and friendly environment. Helped me with any questions and concerns I had and even gained knowledge from my experience. More

I usually don't write reviews, however the experience my husband and I had l a few days ago at Elk Grove Infiniti was remarkable. Jim Trenner was very professional and attentive, offering us cool drinks on husband and I had l a few days ago at Elk Grove Infiniti was remarkable. Jim Trenner was very professional and attentive, offering us cool drinks on a very warm day and answering all our questions. He did all he could to make sure we were comfortable and the car buying experience was very pleasant thanks to him. After purchasing the car, he sent us YouTube videos of how to operate some of the features which were new to us. We are very satisfied!!! More

I had a wonderful experience. He wasn't pushy at all. Knowledgeable about everything. He explain how leases work. I ended up getting the car and it was a great experience overall. Knowledgeable about everything. He explain how leases work. I ended up getting the car and it was a great experience overall. More

Friendly/helpful/ Jim very helpful to understand the new vehicle and understand what we want and also easy to finance for my new car. Thanks Jim vehicle and understand what we want and also easy to finance for my new car. Thanks Jim More

Very accommodating and considerate of timing and home hand-off needs and schedule. car was clean and in good condition for delivery to my house. Paperwork during Home delivery was ready to go and process hand-off needs and schedule. car was clean and in good condition for delivery to my house. Paperwork during Home delivery was ready to go and process was efficient on that day. More

Was so excited to purchase my new infinity q50 ! We had wonderful customer service from the moment we step foot in the dealership!! Lee was excellent, informative and would definitely recommend!! wonderful customer service from the moment we step foot in the dealership!! Lee was excellent, informative and would definitely recommend!! More

Buying my Q50 was such a pleasure due to the great work of Lee Mahoney. Lee made me feel very comfortable through whole the process, of Lee Mahoney. Lee made me feel very comfortable through whole the process, More

There was an initial hiccup getting the new tires on my QX60 but Victor stepped in getting me into a full schedule and then Ashely did a great job getting the work done. Thanks QX60 but Victor stepped in getting me into a full schedule and then Ashely did a great job getting the work done. Thanks More

The absolute best salesman. He treated us like royalty! We had a fabulous time with him. We spent the necessary time with him to make the right decisions. He had patience and kept the process fun. We woul We had a fabulous time with him. We spent the necessary time with him to make the right decisions. He had patience and kept the process fun. We would come back tomorrow and buy another car if we could. We are happy to have met Jim! More