INFINITI of Elk Grove

We visited infinity to look at a Q50 we saw online. Jim took the time to locate the car that was at the service center being serviced prepped for sale. We were looking for specific features in a used Q50. took the time to locate the car that was at the service center being serviced prepped for sale. We were looking for specific features in a used Q50. Jim took the time to find the original vehicle equipment list to verify the car had the features we were looking for. The car turned out to be fully loaded Q50. Great experience from the time we meet Jim to working with Mo in finance. They know how to treat people. If you are looking for a car great place to go. More

He was very knowledgeable and kind and Honest ! Thank you Jim, if it wasn’t for Jim’s personable demeanor and bubbly self I wouldn't have purchased my new car with all the bank hassle. At the end of the day Jim, if it wasn’t for Jim’s personable demeanor and bubbly self I wouldn't have purchased my new car with all the bank hassle. At the end of the day Jim had me feeling wonderful and grateful of my newly purchased vehicle…. More

The workers were very accommodating to my family’s needs and wants when looking into a car. They do their best to give the best rates and packages. and wants when looking into a car. They do their best to give the best rates and packages. More

Amazing experience, I came in looking at a 2018 used car and they helped me leave with a 2021. I love it. Best experience ever! and they helped me leave with a 2021. I love it. Best experience ever! More

Working with Le was a great decision and experience. I've always believed in loyalty and infiniti has always taken care of me and my family. Thanks again Le and Infiniti! always believed in loyalty and infiniti has always taken care of me and my family. Thanks again Le and Infiniti! More

Lee was communicative through the whole sale process. He was personable and made the process of purchasing my car smooth and easy. When I emailed Lee to inquire about the car he took the time to send me a was personable and made the process of purchasing my car smooth and easy. When I emailed Lee to inquire about the car he took the time to send me a personalized video of the car inside and out. That is what got me out to the car lot to test drive the car in which I purchased. After all paperwork was complete, Lee presented the car with a great big bow which made the whole process even more special! Thank you for your great customer service!! More

Great sales representatives made me feel welcomed And appreciate great customer service good place to do business with glad I became a new customer thank you lee appreciate great customer service good place to do business with glad I became a new customer thank you lee More

Jim help me secure a vehicle I have searched months for. Three other dealers gave me the runaround thinking I wasn’t serious about buying a vehicle I suppose but Jim took me seriously and with a cashiers ch Three other dealers gave me the runaround thinking I wasn’t serious about buying a vehicle I suppose but Jim took me seriously and with a cashiers check in hand for him Jim made the process of buying the vehicle out of state a breeze even working outside business hours and even on his day off! He’s such a hard worker he was constantly communicating between me and the finance department on what we could do to get me into my dream truck. I would recommend Jim to any of my friends or family. More

I been coming this this dealership for as long as I can remember. Because of this service team, I am a loyal customer! I brought my Infiniti in for an Airbag light on, without an appointment and they were remember. Because of this service team, I am a loyal customer! I brought my Infiniti in for an Airbag light on, without an appointment and they were able to squeeze me in to get it looked at and back on the road. I am so thankful that I can continue with my holiday plans this weekend. Thank you Ashley and Rick, you guys are the BEST! More

We are return buyers from Elk Grove Infiniti and as usual, our experience was perfect and stress free. Jim made the perfect day experience even perfecterer. usual, our experience was perfect and stress free. Jim made the perfect day experience even perfecterer. More