INFINITI of Elk Grove

Randy was personable and easy going. He never made us feel pressured to buy. He did his best to meet our expectations, questions, and concerns. Dave with the paperwork also helped make the long signin feel pressured to buy. He did his best to meet our expectations, questions, and concerns. Dave with the paperwork also helped make the long signing process smooth and entertaining. Our car buying experience was positive in every way. More

Infiniti of Elk Grove gets the job done. The staff is friendly and welcoming and the service is done as promptly as possible. It's a long way for me to go to get this service and I've never been disappoi friendly and welcoming and the service is done as promptly as possible. It's a long way for me to go to get this service and I've never been disappointed. A comfortable waiting area, a loner car or a shuttle will help you fill the time. I hope they're around when I buy my next Infiniti. More

We went out on a Saturday to check out new cars, and one of the dealerships we stopped by was Infiniti of Elk Grove. We were greeted by Will Ng, who we ended up working with. He was very friendly, extremely of the dealerships we stopped by was Infiniti of Elk Grove. We were greeted by Will Ng, who we ended up working with. He was very friendly, extremely knowledgeable and definitely LOW PRESSURE. We test drove a car, got a tour of the facility, met other employees, etc. Between Will and his manager, we were able to get the exact car we were looking for at a price within our budget. Dave Scott handled our final paperwork, he was also very friendly and thorough. We ended up leaving with a new car and very satisfied with the whole experience-great dealership! More

My wife wanted a new/used car. We ended up at Elk Grove Infinity. Steven was very helpfull in explaining Infinity cars to us. Ended up with a Used G-37. Havent looked back since. It was an easy and str Infinity. Steven was very helpfull in explaining Infinity cars to us. Ended up with a Used G-37. Havent looked back since. It was an easy and stress free tranaction. Also, the closer stayed with use until 10:30 to finish all of the paperwork. Fantastic customer service. More

They went all the way to Bakersfield to get the color car I wanted. Really appreciated the time spent in showing us all the details of the new car; the hand polishing before we picked the car up and that To I wanted. Really appreciated the time spent in showing us all the details of the new car; the hand polishing before we picked the car up and that Todd is going to come out and set up the garage door opener! Like the o% financing too! Hopefully I'll never see the service department except for scheduled maintenance, but promised service sounds great. Totally impressed. More

I had the most positive experience at this dealership! I was looking for a Mini and found what I was looking for. The experience was so easy and non-stressful thanks to Todd & David! I received a great deal was looking for a Mini and found what I was looking for. The experience was so easy and non-stressful thanks to Todd & David! I received a great deal, comfortable with financing and the help offered was respectful. Very much appreciated! More

My husband and I have been looking at many cars through the internet. I found the color I wanted at your dealership. Randy approached us and offered to show us what Infiniti had to offer. There was no pre the internet. I found the color I wanted at your dealership. Randy approached us and offered to show us what Infiniti had to offer. There was no pressure and Randy was very knowledgable. It was a great experience being able to test drive many models. The people who I work with absolutely loved the car and all its features. We have always shopped with Hertz before. Thank-you being a great dealership filled with friendly people who are well educated about their product. Sincerely, Wendy and Larry Buthenuth More

My husband and I went out to look at some cars this evening. We ended up at Infinity of Elk Grove, California. We had a specific price in mind. Our dealer, Dan Perez, did not try to pressure us into evening. We ended up at Infinity of Elk Grove, California. We had a specific price in mind. Our dealer, Dan Perez, did not try to pressure us into looking at higher priced cars. He showed us only the car that we were interested in looking at. When it came time to discuss price Dan worked with us to reach the monthy payment we were able to afford. We left with a new car and within the price range that we were willing to and able to afford! More

The overall customer service is good. The service department staff is competent and friendly. I have never had to return to the service department because of poor quality work. My only gripe is tha department staff is competent and friendly. I have never had to return to the service department because of poor quality work. My only gripe is that the service department is not open on weekends. The service advisor that I am assigned to anticipates my questions and does thorough assessments. Service department pricing is always fair; in fact, it is sometimes exceptionally good. I would recommend the service department at Infiniti of Elk Grove to my co-workers, family, friends, and strangers. More

The best car buying experience that we ever had. We came to IEG. to begin our car search. Romero was helpful and gave many details about the vehicle. After visiting several other dealership, we knew that I to IEG. to begin our car search. Romero was helpful and gave many details about the vehicle. After visiting several other dealership, we knew that IEG was the one for us. Pros/Cons (+/-) +Code of Conduct was not just another poster/picture on the wall +Computer showing features of the vehicle we were purchasing +CARFAX and Dealer Inspection Sheer's +Follow up calls/letters +Location (ease of access) +Staff personalities +Preparation and Persentation upon delivery - Very nicely displayed - full tank of gas +Demomstration of all of the vehicle's features +Royal treatment +++Evem after the deal was done, on the day after the purchase, they found a better interest rate and called us in to adjust the paperwork Cons -One of Sacramento's Best Kept Secrets -Can't think of any other cons, maybe, the car wasn't free? [lol] Just kidding! More