INFINITI of Elk Grove

Good experience overall. Lee was awesome and his help made everything go smooth. Thanks for the good experience. Lee was awesome and his help made everything go smooth. Thanks for the good experience. More

The service staff is extremly friendly and helpful. Service check in a as very smooth and timely Service check in a as very smooth and timely More

Elk Grove had such a wonderful, intentional staff. The selection of cars to choose from were great. From the beginning, each employee I interacted with were all amazing. From answering the phone with The selection of cars to choose from were great. From the beginning, each employee I interacted with were all amazing. From answering the phone with Ms. Kim to inquire about my needs to the whole car process with Mr. Lee to the manager who worked out our car selling deal to the finance team with Mo who finalized the details, each part of the process were all executed smoothly and professionally by each individual. I want to give a special shout out to Mr. Lee for being so patient and intentional with us while buying our Kia. He made sure to go the extra mile and gave impeccable service. He paid attention to every detail, he was super knowledgeable and answered all our questions, and he even surprised us with a bow on our new car after we finalized the deal. He made our experience wonderful and I would highly recommend him if you want an A+ experience. More

Jim and Michael are absolutely amazing. They are honest, knowledgeable and kind. I felt no pressure from them and they made my experience so great. Absolutely recommend them! They are honest, knowledgeable and kind. I felt no pressure from them and they made my experience so great. Absolutely recommend them! More

I just got my FX35 back after repairing the driver’s side window broken; it won’t go up or down. Now it’s working great. And also have tech looked at the break to ensure it works properly and safely for wint window broken; it won’t go up or down. Now it’s working great. And also have tech looked at the break to ensure it works properly and safely for winter driving, the report was no problem found. I have a piece of mind knowing it will perform as expected. More

Salesman Lee was professional, pleasant, kind and patient to work with. He took the time go through all the details. to work with. He took the time go through all the details. More

My recent visit did not get completed. When I arrived home the rear deck opening would not function. Just 3 to 4 weeks ago had it repaired. the rear window would not open either, however t When I arrived home the rear deck opening would not function. Just 3 to 4 weeks ago had it repaired. the rear window would not open either, however the dash indicated it was open. You are blessed with a serviced agent as Ashley! More

Great person very helpful and got me a good deal and a very reliable car highly satisfied. Interested in buying more cars for the future very reliable car highly satisfied. Interested in buying more cars for the future More

She was amazing consultant, she made my experience so easy and smooth. I recommend to anyone and even family. She’s AWESOME.. easy and smooth. I recommend to anyone and even family. She’s AWESOME.. More

Great service every time customer service rep was excellent professional knowledgeable helpful tactful perfect service excellent professional knowledgeable helpful tactful perfect service More