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INFINITI of Elk Grove

Elk Grove, CA

4.9
1,144 Reviews
Call Dealership (877) 977-5370
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8586 Laguna Grove Drive

Elk Grove, CA

95757

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1,144 Reviews of INFINITI of Elk Grove

February 24, 2023

Excellent customer service and welcoming environment. Fast and easy process. Great communication and answered all of my questions . More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Mahoney
Report | Print
Feb 27, 2023 -

INFINITI of Elk Grove responded

Kevin, Thank you for sharing your 5-star review with us! We are so happy that you had such a great experience working with our team. We just love working hard to give our clients the best customer service and experiences. We truly value you and your business with us!

February 23, 2023

Can’t ask for a better Infinity dealership for repair, maintenance, parts and purchase in El Grove. . More

by Dynamodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Bryson, Christina Brown
Report | Print
Feb 24, 2023 -

INFINITI of Elk Grove responded

Thank you for taking the time to share your 5-star review with us! WE are so glad that you've had such great experiences with us. We just love working hard to give our clients the best service. Wishing you many happy miles!

February 20, 2023

Lee greeted me with a friendly smile given me the assurance that I was at the right place. The CRV was ready for me for a test drive. More

by Mari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Mahoney
Report | Print
Feb 20, 2023 -

Mari responded

I appreciated Lee’s patience with all my questions. I don’t do this to often and I wanted to be assured, I was making a wise decision. I would repeat myself, and he would patiently answer. I knew then I was at the right place. At that point, I knew it wasn’t about the car, but it was helping me make an informed decision. This is a beautiful car. I never thought I could ever own a car like this. I’m very thankful for people like Lee who are not pushy. He made sure I was comfortable and patiently answered all my questions. I highly recommend him!

Feb 20, 2023 -

Mari responded

Everyone involved in the purchase of my vehicle were very patient in answering all my questions. I felt welcomed, and assured that I was at the right place.

February 08, 2023

Very polite, patient, and very helpful in finding the best offer that works well with you. I was super happy with my new RS Infiniti and glad we could make it happen ! More

by joceval401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Mahoney
Report | Print
Feb 09, 2023 -

INFINITI of Elk Grove responded

Thank you for taking the time to share your 5-star review with us! We are so glad that you had such a great experience working with our team. We truly appreciate you and your business with us, Wishing you many happy miles!

February 02, 2023

As usual we had a wonderful experience with this dealership. Very fast transaction and Lee was excellwnt at his job. More

by aeramos1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Mahoney
Report | Print
Feb 03, 2023 -

INFINITI of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so happy that you had such a wonderful experience working with Lee and that he was able to give you such great service. We truly value you and your business with us!

January 30, 2023

Pleasant to work with, friendly staff, easy to use technology to expedite the buying process. First time in my life though that I bought a new car and didn’t get a full tank of gas, sign of the times. More

by ERIC.EUREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Trenner
Report | Print
Jan 31, 2023 -

INFINITI of Elk Grove responded

Eric, Thank you for sharing your positive review! We are so glad that you had a great experience working with our team. The car buying process can be overwhelming but we are happy you were able to see just how easy and quick it can be. While we don't offer a full tank of gas for our used cars, don't forget about the value adds that are always included with your vehicle purchase lifetime car washes, your first oil change, a shammy and tote bag, and many more coupons provided to you at time of purchase. We truly value you and your business with us and wish you many happy miles!

January 29, 2023

Came in looking for a q50, both Jim & Nelson helped me out tremendously. I would definitely do business with those guys again. More

by Cristian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Nelson, Jim Trenner
Report | Print
Jan 30, 2023 -

INFINITI of Elk Grove responded

Cristian, Thank you for taking the time to share your 5-star review with us! We are so happy to hear that both Jim and Michael were able to help you and give you such great service. We truly value you and your business with us and look forward to a long-lasting relationship!

January 26, 2023

Lee did a great job not rushing me and finding my favorite color inside and out. More

by Lorij3390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Lee Mahoney
Report | Print
Jan 27, 2023 -

INFINITI of Elk Grove responded

Lori, Thank you for sharing your 5-star review. We are so glad to hear that Lee was able to help you find what you were looking for. We just love working hard to give all our clients the best service. We look forward to a long-lasting relationship!

January 24, 2023

Infiniti of Elk Grove provided a wonderful car buying experience. They went the extra mile to ensure we got our dream car! The staff was knowledgeable and accommodating. We definitely will be excited to More

by Mom2Girls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Jim Trenner
Report | Print
Jan 24, 2023 -

INFINITI of Elk Grove responded

Thank you for sharing your 5-star review. Congratulations on your QX60, what a great choice! We are so happy that you had such a positive experience working with Jim, we love having him on our team! It's so important to us to give all our clients the best service. We look forward to a long-lasting relationship!

January 24, 2023

Jim Trenner provide fantastic service and walked us through the entire QX50S vehicle’s operation, test drive, and iPad demonstrations. Elk Groove Infiniti was very customer oriented. More

by Mike R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, David Lewis, Jim Trenner
Report | Print
Jan 25, 2023 -

INFINITI of Elk Grove responded

Mike, Thank you for taking the time to share your 5-star review with us! We are so happy to hear that Jim was able to help you and give you such great service. We look forward to a long-lasting relationship!

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