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INFINITI of Elk Grove

Elk Grove, CA

4.9
1,144 Reviews

8586 Laguna Grove Drive

Elk Grove, CA

95757

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1,144 Reviews of INFINITI of Elk Grove

November 24, 2022

Great service. Jim was friendly and very informative. Very Glad to do business with him! More

by Maryaveririley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Trenner
Nov 25, 2022 -

INFINITI of Elk Grove responded

Mayra, Thank you for sharing your 5-star experience with Jim! We are so happy to hear he was so helpful. Don't forget to take advantage of your first oil change at our Quick Lube location in a few months!

November 18, 2022

Very helpful , super friendly, nice and clean facility , very informative, best customer service I’ve received from a dealership More

by Sonia Lopez
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Michael Nelson, Jim Trenner
Nov 21, 2022 -

INFINITI of Elk Grove responded

Sonia, Thank you for sharing your 5-star review with us. We are so glad that our team was able to give you such great customer service. We look forward to a long-lasting relationship.

November 14, 2022

The help I received today was nothing less than exceptional. I went into infiniti of Elk Grove for a simple oil change but I then met charlesetta Peoples. She was very friendly and patient also ans More

by Darren
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charly Peoples
Nov 15, 2022 -

INFINITI of Elk Grove responded

Darren, Thank you for sharing your 5-star review! We are so happy to hear that Charly was able to help you and give you such exceptional service. We love working hard to give all our clients the best customer service. We truly appreciate you and your business with us. Wishing you many happy miles!

November 01, 2022

This young lady Miss Charly Peoples is so awesome she knows how to talk to her customers and her customer service is excellent. She is honest, Beautiful and her personality is on point , she is very pro More

by Neechieboo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Peoples
Nov 01, 2022 -

INFINITI of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so happy to hear that Charly was able to give you such great service. We love working hard and giving our clients the best service, and we are so glad that you were able to see that. We truly appreciate you and your business with us. Wishing you many happy miles!

Nov 03, 2022 -

Neechieboo responded

I’m very happy with my vehicle , and infinity of Elkgrove u have made my dreams come true u are the bomb!!!!! Bless u All.!

October 30, 2022

Carley was so great in helping me pick out the right car. Very honest and showed me how to work everything thing in my new car!!! I highly recommend Charley if anyone is interested in buying a car from Elk G More

by Stevie.gordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Peoples
Oct 31, 2022 -

INFINITI of Elk Grove responded

Stevie, We are so glad that Charly was able to help you find just the right car! It's so important to us to make sure we give our clients the best service and we are so glad that you were able to see that! Wishing you many happy miles!

Nov 01, 2022 -

Stevie.gordon responded

Yes Charly is the best salesperson in the business. She was very patient went over and over and over on everything I needed to know about my new Q50. She called a couple days later to see if I was enjoying my new car I never had a salesperson actually called me after I purchase a car from their dealership. Infiniti had found a gold star when they brought Charly on board to join their dealership.

October 23, 2022

I love the prompt service I received from this Dealership. They listen carefully and are prepared to diagnose problems. More

by Berryscott2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Richey
Oct 24, 2022 -

INFINITI of Elk Grove responded

Berry, Thank you for taking the time to share your 5-star review with us. It's so important to us to give all our clients the best customer service. We truly appreciate you and your business with us. Wishing you many happy miles!

October 22, 2022

Best service ever, car was clean when picked up. Completed on time. Notified when service was done. More

by VJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Richey, Xavier Bryson
Oct 24, 2022 -

INFINITI of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so glad you had a positive experience with us. We truly value you and your business with us. Wising you many happy miles!

October 19, 2022

Jim was consistent and helpful throughout the process of getting my car. Everything went smoothly with no problems. All workers in Infiniti and Mazda were very nice as well that I came into contact with. More

by Kendal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Trenner
Oct 20, 2022 -

INFINITI of Elk Grove responded

Kendal, Thank you for sharing your 5-star review with us! We are so glad to hear that Jim was able to provide you with such great service throughout the whole car buying process. We know that buying a car can be stressful, be we are so glad that you were able to see just how smooth and easy it can be. We look forward to a long-lasting relationship!

October 14, 2022

Charly has been a pleasure to work with. Definitely a people person, she listened to all of our requests, no matter how crazy or outlandish they seemed. She has taken care of like family mem More

by Hop_auz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Peoples
Oct 14, 2022 -

INFINITI of Elk Grove responded

Hop, Thank you for taking the time to give us 5-stars! We truly appreciate your business and look forward to being here for all your INFINITI needs.

October 14, 2022

I was looking for a new luxury vehicle but not sure exactly what I wanted. I went to many lots and fought off many high pressure salespeople. I was looking at the Infiniti's online as they always catc More

by mizicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mahoney
Oct 17, 2022 -

INFINITI of Elk Grove responded

Thank you for taking the time to share your 5-star review with us! Congratulations on your QX60, what a great choice! We are so glad that Lee was able to provide you with such great service and was able to help you every step of the way. We truly appreciate you and your business with us. Wishing you many happy miles!

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