INFINITI Ardmore

WORST EXPERIENCE OF MY ENTIRE LIFE. I sat down with ddan yesterday (1/31) and Dan made it seem as if they werre going to do whatever it took to get my out of there with a lease at a reasonable price. So th yesterday (1/31) and Dan made it seem as if they werre going to do whatever it took to get my out of there with a lease at a reasonable price. So they look at my trade and they made me feel as if my car is so worthless i should consider just driving it off a cliff as soon as i had the chance. Infiniti of Ardmore offered me $6500 for my trade. According to kelly blue book my ca is worth in FAIR condition $10,011.00. i just left cadillace on Monday and they offered me $10500 for it. So after we realize we could not come to a reasonable deal for the car the manager comes up to me in front of the whole entire place and throws his arms in the air and said "man, your car is in trouble im not left speechless very often but your car has done that to me today" I drive a ford explorer eddie bauer edition 2006. I WOULD NEVER EVER EVER EVER EVER EVER NEVER NEVER NEVER NEVER NEVER EVER EVER RECOMMEND EVER ENTERING THIS BUILDING. STAY AWAY THEY WILL SCREW YOU UP AND DOWN. There sales tactics are to make you feel so awful about your car that they will be able to save you and get you in their car. STAY AWAY More

I have purchased 3 Infinitis with Gayle at Infiniti of Ardmore and she is fabulous. She makes the car buying process easy and even fun. I also enjoyed working with the finance person there too, named Ge Ardmore and she is fabulous. She makes the car buying process easy and even fun. I also enjoyed working with the finance person there too, named George. The facility is new, the service department is exceptional, and the friendly faces that you encounter here keep me coming back! More

The General Sales Manager Dan was incredibly rude when I asked a question regarding my lease. He yelled ant stormed out on me. The sales guy and business manager were very nice. However, I cannot believe asked a question regarding my lease. He yelled ant stormed out on me. The sales guy and business manager were very nice. However, I cannot believe that a general sales manager would treat customers so rudely. I sold my car over the weekend because I was relying on getting this Infiniti so I was forced to take the car because of circumstances however when my lease is up I will not be purchasing or leasing another car from this particular dealership. More

The worst car buying expierience I every encounterd. I called to test drive a car, when I arrived after driving an hours, NO one could locate the keys! From that point I should have backed away from the called to test drive a car, when I arrived after driving an hours, NO one could locate the keys! From that point I should have backed away from the car I wanted, due the disregard for my time. Everyone had jokes! And that was the beginning. The only reason I went through with the deal, is I was tired of looking for a used car with the required features. I would not recommend my worst hated enemy to this place! More

I spoke with Curtis over the phone and scheduled an appointment to come in. Once my wife and I got there, the entire staff was extremely friendly and professional from the start. The entire staff at In appointment to come in. Once my wife and I got there, the entire staff was extremely friendly and professional from the start. The entire staff at Infiniti of Ardmore was very helpful and made it possible for my wife to get the truck that she loved. She just lease a new QX56 at an unbelievable price. Being in sales myself, I can appreciate the honesty and straight fowardness when it came to the lease terms to put us in the SUV at an affordable price. The made the process seemless and fast. Everyone was so friendly it made you feel like you were hanging out with friends while you were buying a car. Curtis really went above and beyond to make this deal possible. Much thanks to him, management and the finance team. More

Joe, I wanted to thank you and everyone else at Joe, I wanted to thank you and everyone else at Infiniti of Ardmore for a completely professional and hassle free purchasing experience. It only Joe, I wanted to thank you and everyone else at Infiniti of Ardmore for a completely professional and hassle free purchasing experience. It only made sense to me that I send you a note to compliment the extraordinary service that I received from John Fusaro, Daryl Lane and Alison Matarazzo. John Fusaro, Sales Manager: From the first time I spoke on the phone to the final wrap up of the purchase process, John stayed right on top of every aspect of the transaction to make sure that I had a pleasurable experience at your dealership. Daryl Lane, Sales Consultant: Daryl without a doubt is what I would consider a true consummate professional. From the test-drive to taking delivery of my new G37, I quickly became very comfortable with Daryl and I attribute that to his professionalism, attention to detail and especially his product knowledge. Not only did he know this car inside and out without having to think about it, he also knew his competition and what they have to offer. From one sales person to another, it's clear that he is passionate about the product that he sells and the brand that he represents! Alison Matarazzo, Finance Manager: Alison and I have done business together in the past, but it's been about 10 years. Although time has passed, Alison made the financing process just as easy today as she did 10 years ago. I appreciate how thorough she was throughout the financing process, which made my experience a stress-free one. As I said before, I wanted to take a moment to let you know that as I looked at each and every one of your employees, they all seemed happy, helpful and that matters to me as a customer. We don't take time anymore to let a business know that they are a pleasure to do business with, and I think we should. I can tell you that when I am ready for my next vehicle, your dealerships will be the first place to go, and I am confident to recommend Infiniti of Ardmore to anyone who is considering buying a new vehicle. Thanks again for all your help and I look forward to doing business with you in the future! More

I stopped in on a Saturday evening and arrived just a few minutes before the dealership closed. Dan let me take the car for a test drive and never pressured me to hurry up even though it was well after clos minutes before the dealership closed. Dan let me take the car for a test drive and never pressured me to hurry up even though it was well after closing time. We were able to quickly negotiate the parameters of a sale based on a fair price for the car, good value on the trade, and a great finance rate, as promised. When I arrived to pickup the car a few days later, there were several marks that showed after the car was washed and detailed. The dealership agreed to touch up the problem areas and provided a courtesy car for several days while the work was being completed. Dan communicated very well and followed up without me having to call for a status on my car. I would definitely recommend the dealer and sales professional for anyone in the market for a new car. More

Gayle and John helped me work out a good deal on a 2009 G37S coupe. Very reasonable and honest. Mike, the assistant service manager, was very courteous when I had a new spoiler put on my car. He called to G37S coupe. Very reasonable and honest. Mike, the assistant service manager, was very courteous when I had a new spoiler put on my car. He called to keep me posted on progress and was very professional. More

I have to say that this was the best experience purchasing a vehicle that I have had in a very long time. I found the car online and sent in a request for more information on weekday night around purchasing a vehicle that I have had in a very long time. I found the car online and sent in a request for more information on weekday night around 10pm. Mark emailed me back within 10 mins letting me know that he received my email and would contact me the next day. The following day I recieved a call first thing from Mark. I explained that this car was exactly what we were looking for and that I had a trade. Mark took all the info and set an appointment for that afternoon. When my husband and I showed up we told Mark what payment we were wanting. It took about 20 minutes and we were ready to go into finance! When we reached finance we expected the payment to be higher. It was actually lower!!! We love the car...we loved the experience...we love the dealership. Thanks Mark for making my husbands dreams come true! More

I was in the market for a new car, not knowing exactly what I wanted the sales team at Infiniti really helped me. My biggest concern was safety in a car. Daryl pointed me to the EX and spent a lot of time what I wanted the sales team at Infiniti really helped me. My biggest concern was safety in a car. Daryl pointed me to the EX and spent a lot of time going over all the safety features with me. He was very helpful! The manager John also came over to check in on the sale. Even though I was with my father, both Daryl and John focused all their attention on me, asked me questions to make sure that this car was the right fit for me and gave me all the answers I needed. My sister will be in the market for a new car soon and I am definitely bringing her to Infiniti of Ardmore! More