INFINITI Ardmore

This was the worst experience I have had with a dealer. They were quick to get my deposit and failed to communicate afterwords. Even with my deposit and signed contract, they sold the vehicle. This d They were quick to get my deposit and failed to communicate afterwords. Even with my deposit and signed contract, they sold the vehicle. This dealer is shady. Stay away !!! Details below if interested. On 10/23 I found a listing on ebay for 2011 G37 being sold by Infiniti of ardmore. I made an offer on that day. On 10/24, I called to find out on the status of my ebay offer. No one had seen my offer but Curtis was willing to accept my offer. He tried to add additional fees that were not in the ebay listing but after some negotiation he removed most of them. I made the deposit to hold the vehicle. At the end of the call, I asked Curtis to send me an email with the details of the transaction and the paper work I was suppose to sign. By mid-day on 10/25, I still hadn't received any email or calls from Curtis. I called Curtis who told me he had just came in and that he was going to get me the paperwork. By late afternoon I didn't receive any paperwork. I called again but Curtis didn't answer so I left a message. Few hours later, no word from Curtis. At this point, I'm getting cold feet. Who wants to by a vehicle sight unseen with a dealer who doesn't communicate well. So I called the dealership and spoke with a sales manager about getting my deposit back. The manager tells me that he is busy right now and will call me back in a few minutes. I didn't hear back from the sales manager that day. The following day(10/26) I wake up to some missed calls from Curtis and Pete Markakos. I call back where I learned the reason I didn't hear from Curtis was because he was "off" on 10/25 and that he came in just to send me the paperwork.(He should have communicated that) I was asked multiple times if I was still interested in purchasing the vehicle which I said yes to as long I got the paper work that day. After various attempts to send the papers via email, I asked Curtis to send it via fax. Success!! I got the contract and within a few minutes I signed and emailed it to Pete Markakos (never got Curtis' email address). I didn't hear back from either Pete or Curtis. I figured everything was in order. On 10/28 I called Curtis to see if he received the paperwork, He quickly forwards my call to Pete Markakos' voicemail. I left a message requesting a call back or email response. Few minutes later, I got an email from Pete Markakos stating that the vehicle was sold on 10/24. More

If 10++++ was an option I would have given these two gentlemen that as a score. We came to the dealership late Wednesday night. Daryl greeted us at the door. What a breathe of fresh air he was. My hus gentlemen that as a score. We came to the dealership late Wednesday night. Daryl greeted us at the door. What a breathe of fresh air he was. My husband really had his heart set on an Audi. He saw the commercial for the Q50S and just wanted to see it to make sure he was still sold on the Audi. Daryl won us over. He was educated on every aspect of this car. He rolled with the punches as we had our three children with us. He was honest, funny, compassionate, genuine and patient. I did not feel pressured to choose this car. He took so much time to make sure everything was perfect for us. So today, one day later, we are sitting in the Infiniti dealership signing paperwork to buy my husbands Q50S!!!! NOT an Audi !!!!! Sheldon helped us with all the paperwork. He is another one who knocked our socks off. He was so understanding and took them time to answer every question we had. He was amazing. I have to be honest. I have owned 12 cars from the time I turned 16 to my current age of 41. I love cars. I have had so many horrific experiences in car dealerships and with car salesmen. This was the first time I left a car dealership happy and feeling as though it was a good experience at every turn. I hope this solidifies your decision to go buy your Infiniti at Ardmore with Daryl and sign your paperwork with Sheldon. You will not be disappointed. More

Hello All, My fiancée and I have been looking for a Hello All, My fiancée and I have been looking for a SUV for our family. After months of online research, we decided that we were going to purchase ei Hello All, My fiancée and I have been looking for a SUV for our family. After months of online research, we decided that we were going to purchase either an Infiniti FX35 or JX35. Using dealertrader.com and Truecar.com we came upon Infiniti of Ardmore…and our Salesman, Daryl Lane. Daryl was very patient, engaged, and instrumental in helping us decide which of our choices best met our current and future family needs. Through both test drives, Daryl explained the pros and cons of each vehicle, pointed out the varied nuances/differences between the JX and FX (including performance, technology and safety features) and was completely engaged with my fiancée and I. I can’t recommend him enough. If you are looking to purchase or lease an Infiniti, do yourself a favor and visit Daryl Lane at Infiniti Ardmore. More

My experience at Infiniti was amazing!!! The entire staff was warm and friendly and made my experience a memorable one. From the minute you walk through the front door and are greeted with the sales a staff was warm and friendly and made my experience a memorable one. From the minute you walk through the front door and are greeted with the sales associates and reception, to the financing department; everyone is exceptional!!! My sales associate, Joe, was knowledgeable about every single product infiniti has to offer. Patrick in the financing department took the time to make sure that I was able to stay in my budget while still getting the car I wanted. The facility is beautiful and clean. The product speaks for itself-I don't know how I will ever drive anything else again! I recommend this dealership to whomever is searching for a vehicle! More

I visited Infiniti of Ardmore in reference to a pre-owned car at their dealership. From the moment I stepped foot onto their lot, I was met by a spectacular staff who was eager to answer all of my questions car at their dealership. From the moment I stepped foot onto their lot, I was met by a spectacular staff who was eager to answer all of my questions. My salesman (Curtis Hines) went above and beyond to make it possible for me to purchase my car at the price I was looking for. From that point, the General manager and the finance department showed the same friendly , hard working attitude that made my car buying experience a joy! I have and would recommend Infiniti of Ardmore to anyone who is looking to purchase a new or pre-owned vehicle. Thanks again!! More

Great and Fast service all around. The employees are extremely knowledgeable and I was treated with the utmost respect. I will return here and recommend Infiniti of Ardmore to friends and family. extremely knowledgeable and I was treated with the utmost respect. I will return here and recommend Infiniti of Ardmore to friends and family. More

When looking for a new (used) car for my wife, we decided to start the process at Infinity of Ardmore. From my initial phone call to the final signature, the sales and financial staff were professional, cou to start the process at Infinity of Ardmore. From my initial phone call to the final signature, the sales and financial staff were professional, courteous, friendly, but most importantly, HONEST. We felt comfortable through the entire process. Never once were we made to feel burdensome or hassled. Mike Lewis immediately greeted us at the door and worked tirelessly to make a deal that satisfied our financial needs. With the help of the sales and financial management team, my wife was able to purchase her dream car for an affordable price. We were able to be honest about our finances and, in turn, the Infifnity team were also honest about their end. We were able to view all of the documentation prior to signing and never once were we pressured to make a deal. They were kind to our daughter, which goes a long way with us. We would recommend Infinity of Ardmore to anyone without reservation or hesitation. This truly was the best car shopping experience I have ever had, and my wife echoes that sentiment. More

This is my second new Infiniti acquired at the dealership. Both times I had the best possible experience. I was given guidance on model selection and options, treated with courtesy and respect dealership. Both times I had the best possible experience. I was given guidance on model selection and options, treated with courtesy and respect for my time. I felt good during the sales process, and left the dealership smiling as I drove away. More

What a dealership! I was looking for a pre-owned vehicle last month and Mike Lewis & John Fusaro were VERY helpful! I love my G35! Along with a great deal, I met the finance manager who had vintage Kermit T last month and Mike Lewis & John Fusaro were VERY helpful! I love my G35! Along with a great deal, I met the finance manager who had vintage Kermit The Frog cufflinks and an outfit that rivaled that of Craig Sager from TNT. Overall I received a quality vehicle, a great price, friendly service and I couldn't be more pleased. My father is already looking to come back for a car for my sister. More

I came to the dealership to purchase a Porsche Cayman. I had an awesome experienced. The process was very detailed. The car was in Immaculate shape. I drove to the dealership from Washington DC which wa had an awesome experienced. The process was very detailed. The car was in Immaculate shape. I drove to the dealership from Washington DC which was an 2.5 hour drive. I would definitely recommend Infiniti of Ardmore to my family and friends. More