INFINITI Ardmore
Ardmore, PA
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110 Reviews of INFINITI Ardmore
Recently was looking for a certified Infiniti M35X and decided to go to this dealership while shopping around. I walked in and no one was really friendly. When I did get help, they tried their best to tak decided to go to this dealership while shopping around. I walked in and no one was really friendly. When I did get help, they tried their best to take advantage of me; they offered me 55% less on my trade than a dealership I had previously visited. The final straw was when the manager came over and actually insulted my intelligence by explaining I'd spend more money purchasing a car from Jersey than in Pa. due to taxes, transfer fee, etc... After much haggling I decided to leave. Later on in the day, they finally came down to the number I thought was fair; however by that time I decided to deal with the Holman Infiniti dealership in Maple Shade. If Ardmore Infiniti don't know how to respect each and every customer, how do they treat their cars?? More
I found two Altimas online and wanted to get a new car very soon. I contacted this dealer and they were great from the start. I explained I lived far away and we would be short on time. The salesman had b very soon. I contacted this dealer and they were great from the start. I explained I lived far away and we would be short on time. The salesman had both cars ready for our inspection when we arrived. They were great and very informative, answering all of my question. More
I have leased many Infiniti's from Ardmore Inifiniti prior and I must say that this dealership strides for excellence. All my questions and calls were responded to in a timely manner. It was a great exp prior and I must say that this dealership strides for excellence. All my questions and calls were responded to in a timely manner. It was a great experience from beginning to end. I have used the service department for many years as well and must say that they are terrific. More
We had an absolutely awesome experience with Daryl and Allison. We came with the idea that we were only going to LOOK for cars and not BUY, and we ended up with a low pressure, friendly, fair deal on a be Allison. We came with the idea that we were only going to LOOK for cars and not BUY, and we ended up with a low pressure, friendly, fair deal on a beautiful used car. Fantastic experience. More
I leased my G37 from John Fusaro at Infiniti of Ardmore - hands down the best new car purchase/lease experience I ever had. Having recently had a terrible experience buying a CPO'd Audi, Infiniti of Ardmore hands down the best new car purchase/lease experience I ever had. Having recently had a terrible experience buying a CPO'd Audi, Infiniti of Ardmore was a breath of fresh air. No games, no gimmicks - John simply went out of his way to make sure I was happy with my purchase. When my car's windshield was scratched by the wiper one week after I leased the car, they immediately replaced my windshield under warranty - above and beyond what I expected. Charles in the service department took great care of me. I would definitely give these guys my business again. More
I had a horrible experience atthe service department at Infiniti of Willow Grove. I decided to give infiniti of Ardmore a chance. I called to set an appointment and told them I goin there because of a bad Infiniti of Willow Grove. I decided to give infiniti of Ardmore a chance. I called to set an appointment and told them I goin there because of a bad experience at willow grove, the gentleman I was speaking to told me they would be happy to have me there. I was set up for an appointment for an oil change the next week. When I took my car in I decided to wait for my car to be serviced. I dealt with Brendan, he took right in and had my car serviced and washed in less than an hour. I was extremly pleased with my service experince nad would reccomend Brendan and Infiniti of Ardmore to anyone with an Infiniti. More
We wanted to purchase a Certified M35. After asking for an receiving the CarFax and the service detail report it was determined that the car had some "minor" water damage because of a leack in the rear bra an receiving the CarFax and the service detail report it was determined that the car had some "minor" water damage because of a leack in the rear brake light(coincidently , this detail was NOT reported in CarFax). We decided to inspect the car more closelly to evaluate if the work was completed properlly, it was quickly discoved that not only was the required work wad NOT performed and there wa not only extensive water damage, but also parts missing and mold on the back seats. The sales person and the used car manager claimed ignorance of these facts, however, the car had sat on the lot for six (6) month after being tranfered from the ardmore location. IF the Certification trully was done on this vehicle, these problems would have been corrected. We would not recomend going to either this delership or Infinity of Ardmore ( both owned by the same individual) as there is either mass incompetence in the sales / service / management of hte dealerships or outright fraud. I leave it ot the individual reader to decide for themselves. More
Fantastic customer service! This is a crucial part when buying a car since warranty is the main reason you get a new car. The service people are friendly and very knowledgeable about the cars. They genui buying a car since warranty is the main reason you get a new car. The service people are friendly and very knowledgeable about the cars. They genuinely care about getting your problem fixed and will listen to your concerns. More
Due to a car accident, I was looking for a Nissan Altima and needed a car quickly. I found two cars on cars.com. and contacted Ininiti of Ardmore. From our first contact, we could tell that this was an ex and needed a car quickly. I found two cars on cars.com. and contacted Ininiti of Ardmore. From our first contact, we could tell that this was an excellent dealership. We mentioned the cars on line and that we were interested in seeing them both that weekend. Lincoln was welcoming and informative giving us details about the cars. As we had a short time frame and were driving a considerable distace to get there to view the cars that weekend, Lincoln assured us they would be ready for our review and test drive as soon as we arrived. A man of his word, the cars were ready and waiting for us upon our arrival. He took us on an informative test drive and answered all our questions. After experiencing both a great car and an attentive sales manager, we were ready to buy. Chuck DeSantis worked with us to make the transaction truly effortless. Chuck went through all the paperwork and answered all my many questions. As I had not personally purchased a car from a dealer before, he was patient with my inquiries and made sure I understood all aspects of the sale. He was also aware that we were on a tight deadline so had the paperwork processed efficiently. We were in and out in record time. We did not feel rushed but felt that Lincoln and Chuck were being very respectful of our deadline and took very good care of us. We now have a great car and a dealership that we will certainly go back to. More
I am not one to write up comments but after shopping for a new car for months, I recently purchased an Infiniti G37 from Infiniti of Ardmore. Admittedly purchasing a car is usually a very stressful event fo a new car for months, I recently purchased an Infiniti G37 from Infiniti of Ardmore. Admittedly purchasing a car is usually a very stressful event for me, but this was certainly not the case at all in this instance and my Salesman Sherman Brooks and the General Sales Manager Chuck DeSantis made the overall experience an extremely pleasant and relaxed one for me. Both Chuck and Sherman took the time to review all of the various details and options with me and explored financing that would fit my requirements. They treated me with professionalism and respect from the minute I walked into the dealership and there was no pressure THANK YOU! I will certainly recommend Infiniti of Ardmore and especially Sherman and Chuck to my friends and family and I am thrilled with my new car and the experience I had there. More