INFINITI Ardmore

I had a horrible experience atthe service department at Infiniti of Willow Grove. I decided to give infiniti of Ardmore a chance. I called to set an appointment and told them I goin there because of a bad Infiniti of Willow Grove. I decided to give infiniti of Ardmore a chance. I called to set an appointment and told them I goin there because of a bad experience at willow grove, the gentleman I was speaking to told me they would be happy to have me there. I was set up for an appointment for an oil change the next week. When I took my car in I decided to wait for my car to be serviced. I dealt with Brendan, he took right in and had my car serviced and washed in less than an hour. I was extremly pleased with my service experince nad would reccomend Brendan and Infiniti of Ardmore to anyone with an Infiniti. More

We wanted to purchase a Certified M35. After asking for an receiving the CarFax and the service detail report it was determined that the car had some "minor" water damage because of a leack in the rear bra an receiving the CarFax and the service detail report it was determined that the car had some "minor" water damage because of a leack in the rear brake light(coincidently , this detail was NOT reported in CarFax). We decided to inspect the car more closelly to evaluate if the work was completed properlly, it was quickly discoved that not only was the required work wad NOT performed and there wa not only extensive water damage, but also parts missing and mold on the back seats. The sales person and the used car manager claimed ignorance of these facts, however, the car had sat on the lot for six (6) month after being tranfered from the ardmore location. IF the Certification trully was done on this vehicle, these problems would have been corrected. We would not recomend going to either this delership or Infinity of Ardmore ( both owned by the same individual) as there is either mass incompetence in the sales / service / management of hte dealerships or outright fraud. I leave it ot the individual reader to decide for themselves. More

Fantastic customer service! This is a crucial part when buying a car since warranty is the main reason you get a new car. The service people are friendly and very knowledgeable about the cars. They genui buying a car since warranty is the main reason you get a new car. The service people are friendly and very knowledgeable about the cars. They genuinely care about getting your problem fixed and will listen to your concerns. More

Due to a car accident, I was looking for a Nissan Altima and needed a car quickly. I found two cars on cars.com. and contacted Ininiti of Ardmore. From our first contact, we could tell that this was an ex and needed a car quickly. I found two cars on cars.com. and contacted Ininiti of Ardmore. From our first contact, we could tell that this was an excellent dealership. We mentioned the cars on line and that we were interested in seeing them both that weekend. Lincoln was welcoming and informative giving us details about the cars. As we had a short time frame and were driving a considerable distace to get there to view the cars that weekend, Lincoln assured us they would be ready for our review and test drive as soon as we arrived. A man of his word, the cars were ready and waiting for us upon our arrival. He took us on an informative test drive and answered all our questions. After experiencing both a great car and an attentive sales manager, we were ready to buy. Chuck DeSantis worked with us to make the transaction truly effortless. Chuck went through all the paperwork and answered all my many questions. As I had not personally purchased a car from a dealer before, he was patient with my inquiries and made sure I understood all aspects of the sale. He was also aware that we were on a tight deadline so had the paperwork processed efficiently. We were in and out in record time. We did not feel rushed but felt that Lincoln and Chuck were being very respectful of our deadline and took very good care of us. We now have a great car and a dealership that we will certainly go back to. More

I am not one to write up comments but after shopping for a new car for months, I recently purchased an Infiniti G37 from Infiniti of Ardmore. Admittedly purchasing a car is usually a very stressful event fo a new car for months, I recently purchased an Infiniti G37 from Infiniti of Ardmore. Admittedly purchasing a car is usually a very stressful event for me, but this was certainly not the case at all in this instance and my Salesman Sherman Brooks and the General Sales Manager Chuck DeSantis made the overall experience an extremely pleasant and relaxed one for me. Both Chuck and Sherman took the time to review all of the various details and options with me and explored financing that would fit my requirements. They treated me with professionalism and respect from the minute I walked into the dealership and there was no pressure THANK YOU! I will certainly recommend Infiniti of Ardmore and especially Sherman and Chuck to my friends and family and I am thrilled with my new car and the experience I had there. More

After coming in and speaking to 2 sales reps that were not very helpful at all, George and John made every effort that they could to make things right. They contacted me and I ended up with a great deal not very helpful at all, George and John made every effort that they could to make things right. They contacted me and I ended up with a great deal on a new M. The car is great and my salesman made sure that everything was perfect prior to me leaving the dealership. More

Everyone was friendly, the salesperson even stayed extra late to meet us since we were driving in from NJ, but people tend to be friendly when they want your money. The vehicle I purchased was overpriced, b late to meet us since we were driving in from NJ, but people tend to be friendly when they want your money. The vehicle I purchased was overpriced, but I didn't find this out until after my purchase. In addition, the vehicle is in need of almost $2,000 worth of work. I was told this car was in great condition and had been thoroughly checked out, but when it came time to sign the dotted line, I had to agree that no promises were made to me and that the vehicle was in strictly as is condition. It's my fault, though I hesitated, I signed. However, if I had been told that there was a good chance work was needed, I would have bought a full warranty but purchased a basic one instead, which is not going to help me with the $2000 in repairs that this vehicle ultimately needs. In addition, I was deceived into thinking I was getting a great price when in fact I ended up paying a little more than it is actually worth. Infiniti of Ardmore may be much better with new auto sales, but my three pieces of advice if you choose to deal with dealership: Don't buy a used car. Do your homework. AND: do think twice and a third time before dealing with them via internet. Internet sales and marketing make for another potential layer of deception. More

Purchased a G37x from Ardmore Infiniti. Wanted options that did not exist on cars they had. Within days John found the perfect car and trucked it in from Albany NY. Good deal, delivered everything as pr that did not exist on cars they had. Within days John found the perfect car and trucked it in from Albany NY. Good deal, delivered everything as promised. No hastle,smooth transaction. Strongly recommend that you consider an Infiniti and the Dealership. Have not used service area yet but met the staff and believe all will work well. Happy all around. JF More

FX 35 - This is my second trip and purchase. Beautiful facility. The website and staff was helpful in both purchases. Look forward to returning in near future for newer model. Recently had to have repa facility. The website and staff was helpful in both purchases. Look forward to returning in near future for newer model. Recently had to have repairs to FX due to hitting a deer - service was timely, professional and my car looks great again!! More

I was in the market to buy a car in December. My resaerch lead me to the Infiniti G35x. I visited several dealerships in the area to see what kind of deal I could get. The staff at Infiniti of Ardmore was c lead me to the Infiniti G35x. I visited several dealerships in the area to see what kind of deal I could get. The staff at Infiniti of Ardmore was courteous and helpful without being pushy. They had a large selection to choose from with a variety of features. I had a very good buying experience and would recommend them to anyone buying an Infiniti. More