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Hyundai of St Augustine - Service Center
St. Augustine, FL
1,291 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,291 Reviews of Hyundai of St Augustine - Service Center
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May 22, 2024
Excellent , clean, professional, organized, efficient , convenient, swift.. 15 Word minimum is ridiculous .. , like For real convenient, swift.. 15 Word minimum is ridiculous .. , like For real More
by INFO@WAVES904.COM
Verified CustomerEmployees Worked With
May 21, 2024
I like the new location, and all the staff I interacted with was very friendly and professional. However, I brought my car in for one specific thing to get fixed and they did everything except the one thin with was very friendly and professional. However, I brought my car in for one specific thing to get fixed and they did everything except the one thing I asked. I felt like their only concern was getting their quick money. More
by AMANDAKIRKSKI
May 21, 2024
Always cheerful helpful staff. They make you feel welcome. They are very knowledgeable and most helpful. They make you feel welcome. They are very knowledgeable and most helpful. More
by techless56
May 21, 2024
opportunity in service time and a clear explanation of the work performed. I recommend the service. the work performed. I recommend the service. More
by leonardomtya
Employees Worked With
May 20, 2024
Awesome customer service very polite and courteous always returns phone calls in a timely manner couldn’t ask for a better person to deal with returns phone calls in a timely manner couldn’t ask for a better person to deal with More
by LATORREJL
Employees Worked With
Madison Frickenstein
May 19, 2024
Courteous and fast service. Very nice waiting room. Excellent checking out. Will be coming back. Very nice waiting room. Excellent checking out. Will be coming back. More
by ecernst
Employees Worked With
May 19, 2024
Courteous and respectful staff! Service technicians are quick and return your car serviced and clean. Service technicians are quick and return your car serviced and clean. More
by BILLEWIS1949
May 19, 2024
I have been a customer of Hyundai of St. Augustine since 2010 when I purchased my first Genesis. They have never been anything but helpful. The service department has always been ready to ad Augustine since 2010 when I purchased my first Genesis. They have never been anything but helpful. The service department has always been ready to address any service need I have had with my cars. Thank you to the service team and customer service department. You are very much appreciated. More
by smith5613
May 19, 2024
One of the best service experiences I have had ever. Mirena kept me up to date throught the whole experience. Mirena kept me up to date throught the whole experience. More
by bamars13
Employees Worked With
May 18, 2024
My recent experience left me frustrated with the service department. 8 hours for a heating element to be fixed or replaced in second row captains chair on passenger side. Passenger side has scratch on vehic department. 8 hours for a heating element to be fixed or replaced in second row captains chair on passenger side. Passenger side has scratch on vehicle; assuming while taking seat out or putting it back in. I showed the service rep. She tried to buff it out with her rag. I dropped the car off at 10am and was told it would be a couple of hours. ( she wanted me to drop off after 9 am. We drive almost an hour to get there by 10 am. Original appointment I found out that day was at 3:20 pm). The service rep is sure to let us know that the person servicing the car is very slow but thorough. We checked in at noon, and 2 pm; was told another couple hours. We drive home a hour away. Called again, drove back and Picked it up at closing.( before 6pm). It had just barely gotten finished with service appointment. There was a hurried departure by our service rep. .. she was late picking up her child. Before leaving She rubs down the car with the same dirty rag used on other cars. Then preseeds to use same dirty rag in my inside windows and door. She hurries to leave as I enter my car to go. Upon starting my car, all of my personal settings are changed. My home address was even messed up in navigation, as well as seat settings, radio, air conditioning etc. I got out of my car with frustration to let them know. The service person just looked at me. The service rep ran over and started pushing my seat setting button. I told her I already had done that. She was in a hurry . I told her with frustration “just never mind”. She ran to her car and left. I left only having to stop just past the first stop sign out of area to put my headrest back down to its normal position as well. I’m very upset at this point. Imagine my frustration when my home address in navigation tried to take me to another address instead of to my home. I’ve since reset all of my personal dash settings. Also wondering why I wasn’t given a full explanation of services rendered. Did they have to do anything other than take out second row captains seat to change heating element? Why did it take 8 hours. Why were all my settings changed? More
by 1rechler63
Employees Worked With
