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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
953 Reviews

953 Reviews of Hyundai of St Augustine - Service Center

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December 09, 2024

Customer oriented and focused. Service tech was professional, courteous, and helpful. Free ride service locally was nice. More

by dgwildcard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 08, 2024

Danny is always professional and communicates with me on details and options when it comes to servicing vehicle. The mechanic Keith was also professional and transparent when communicating issues and resolu More

by gmoorman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Mechanic
Dec 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 08, 2024

Mirena is awesome! Please give her a raise :) She's a keeper. Always goes above and beyond More

by TILGHMANBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 08, 2024

I don’t want to write anything please don’t make me thank you so much More

by Andy
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hyundai of St Augustine responded

Thank you for the 5 star rating.

December 04, 2024

Prompt, courteous service. Hassel free purchasing by knowledgeable interested salesperson. Clean, modern facilities. Easy to get to, just off I95 More

by lmanzo60yr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 04, 2024

St Augustine Hyundai serviced my car and fixed the recall while I waited for my car. They were quick and offered me drinks and snacks in there new dealership. More

by henrymiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvester Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Runyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Stanborough
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 04, 2024

Mirena Napier is the absolute best! !! Our 2020 Sonata, which we love, had a blinking running light that was not easy to diagnose. She sent us home in a nice rental and she and her tec More

by steveandbobstaug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Runyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 03, 2024

It's always a pleasure dealing with Hyundai's service professionals. Courteousey, knowledge and confidence are unsurpassed. An especial thanks to Danny Perez. What a "Pro". Thank you More

by ARIES369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 03, 2024

A very nice facility. Marina is always awesome. Every time that I interact with her or have a problem even when she wasn’t my service advisor, she would always jump in and More

by spinokie1124
Recommend Dealer
No
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words regarding Mirena and our new facility . Our sincere apologies that you have concerns with the product itself and hope that Hyundai continues to focus on the quality , dependability, and efficiency of their vehicles. We sincerely appreciate your loyalty to Hyundai of St. Augustine.

December 03, 2024

they did not wash the car after a tire change , and saw a large 8inch by 12 inch paint peel and did not say anything to me about it, i had to call the service dept back out and show it to him , He took pictu More

by kurtzfluff123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Hyundai of St Augustine responded

Our sincere apologies that your most recent service visit didn't exceed your expectations. We appreciate the candid feedback you have provided as it allows us to fine tune our operations and improve as a business. Our service director, Joe King, has been made aware that your vehicle wasn't washed and he would like to learn more about your experience with your paint concern. Joe can be reached directly at joeking@hyundaiofstaugustine.org . He would be most grateful if you could email him your best method of contact so he can reach out to you personally to address your concerns.

Dec 04, 2024 -

Hyundai of St Augustine responded

We apologize for the concerns you are having with the paint on your vehicle. Our service director, Joe King, would like to learn more about your concerns and contact you personally. As this is a public forum, for privacy reasons, Joe would be greatly appreciative if you could email him your contact information directly at joeking@hyundaiofstaugustine.org .

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