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Hyundai of St Augustine - Service Center
St. Augustine, FL
825 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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825 Reviews of Hyundai of St Augustine - Service Center
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February 29, 2024
John is an interesting fella and a good driver. Thanks for the drop off and conversation. Thanks for the drop off and conversation. More
by DMC
February 22, 2024
I've been to the service department several times for routine maintenance. Each time each time was the same. Courteous, helpful and friendly. The last two times that I was there Mirena Napier was my Serv routine maintenance. Each time each time was the same. Courteous, helpful and friendly. The last two times that I was there Mirena Napier was my Service Advisor. Mirena is what every employer wants in an employee that deals directly with the public. If only she could be cloned! For her and the entire Service Department I can only say WOW! Didn't think it was possible in this day. Thanks! More
by sunnybeach2022
February 19, 2024
John made sure to get me to my destination safely! He was very nice and polite! He was very nice and polite! More
by mirandawilkins81
Employees Worked With
January 06, 2024
Hello. I sent in the review on my mothers car. My entire family will be posting reviews as well because we cannot believe what is going on with her Tuscon. I sent in the review on my mothers car. My entire family will be posting reviews as well because we cannot believe what is going on with her Tuscon. It is a 2017. The first time the catalytic converter went bad- we were in Tampa for my daughters college graduation in 2022 and had to take it to the Hyundai dealership there. $3300 to replace the catalytic converter. 7-8 months later it happened again and the St. Augustine dealership (where she gets all her maintenance and oil changes there)made her pay $400 to replace that $3300 one she got in 2022. Now it is acting up again and the maintenance department (Marena or Mirena) says they are goi g to put spark plugs and coils in 2 of the cylinders for $1200- all 4 are misfiring- and then if that doesn’t fix it they will do the OTHER 2 cylinders for an additional $1200 - and if “that” doesn’t fix it she may need. a new engine or new car. Seriously? This is insanity and we will be getting a 2nd opinion and will never buy Hyundai again. More
by rmccue
Employees Worked With
Mirena / Joe King
December 08, 2022
If it was my car I would have returned it. 23' Elantra with 2400 miles, TPMS light goes on, have my daughter bring the car to the dealer, 3 months old, under warranty you THINK, nope. Claims 23' Elantra with 2400 miles, TPMS light goes on, have my daughter bring the car to the dealer, 3 months old, under warranty you THINK, nope. Claims my daughter hit a pothole or curb causing the damage to the sensor and the tire. Being only 18 and it's her first car, she authorizes the repairs, over $300. It gets better, they wash her car, now I'm there and I notice a mark on the car. He claims that it was there, I say it wasn't, so he says we have pictures. Guess what WASN'T there, before THEY took it. I told him it's going to cost the exact same price he charged my daughter to have her car fix. Waiting for them to get back to me. More
by Pizzaman316
Employees Worked With
March 23, 2021
The sales department is awesome but the service department is so horrible it makes me not want to buy another Hyundai. I wouldn’t return to the service department had I not pre-paid for the service department is so horrible it makes me not want to buy another Hyundai. I wouldn’t return to the service department had I not pre-paid for the service when I purchased my vehicle. The last few times there my wife was treated so rude and disrespectful that I had to come to the dealership to get straightened out. Not sure if the service advisor (Danny) is just a bully to women but my wife(or any women) should be able to get a simple oil change (that is pre-paid) without having to get their husband or a manager (that is condescending and unhelpful) involved. More
by barrett.dg
Employees Worked With
September 17, 2020
Mr. King provided custom, personalized treatment. Blonde woman with glasses very pleasant, excellent customer service. Shuttle driver provided good customer service, fresh coffee and cold water. woman with glasses very pleasant, excellent customer service. Shuttle driver provided good customer service, fresh coffee and cold water. More
by SPARKSJD60
Employees Worked With
Other Employees :
Blonde woman with glasses very pleasant, excellent customer service. Shuttle driver provided good customer service, fresh coffee and cold water.
February 22, 2020
Service Department - Tunde! We have been coming to Saint Augustine Hyundai since we moved to Florida four years ago. It is without a doubt the best dealership experience we've e We have been coming to Saint Augustine Hyundai since we moved to Florida four years ago. It is without a doubt the best dealership experience we've ever had and THE reason for that is Tunde. She always greets you with a smile and is incredibly helpful regardless of the reason. Last weekend we had family visit and on arrival Friday night there was clearly an issue with their Sonata. We placed a call to the Service Department as they were closing and were told within a few minutes that they would squeeze them in on Saturday and take a look. Tunde (and Mark the mechanic) made an exceptional effort to not only squeeze them in, but have the car fixed on Saturday, so they could return home on Sunday. I can't say enough about Tunde and the entire team. It's nice to have faith in a dealership, which isn't common, and this is one dealership that has earned our business for life. More
by MTK1983
Employees Worked With
Tunde and Mark
May 02, 2019
Excelente! Excelente su atencion y calidad de servio, fui atendido por la Sra. Tundre O'connor y fue muy cordial y respondio todas mis preguntas en forma segura Excelente su atencion y calidad de servio, fui atendido por la Sra. Tundre O'connor y fue muy cordial y respondio todas mis preguntas en forma segura y correctas More
by roberto_leardi
Employees Worked With
Tundre O'connor
October 05, 2018
Service is beyond expectation I drive several miles beyond another Hyundai dealership to go to St. Augustine . They are incredibly honest. The service personnel care. The waiting r I drive several miles beyond another Hyundai dealership to go to St. Augustine . They are incredibly honest. The service personnel care. The waiting room is clean and comfortable with homemade warm chocolate chip cookies. Today I had a problem wth a front right light not operating. Originally I was told it required a $300 plus part. My service attendant Tunde sent it to a different place than originally scheduled. They found a bad bulb and a loose connection $50. This is why I trust them. Kind, polite and honest. Difficult to find in a car dealership. Tunde is the greatest. More
by Morgan
Employees Worked With
Tunde, Wade Wahy
