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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.8
475 Reviews

475 Reviews of Hyundai of St Augustine - Service Center

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July 08, 2013

Staff is friendly. Service Adviser Debbie is very knowledgeable in her area. The new waiting room is roomier and looks nicer. They always wash my car. More

by tmorales0410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
June 27, 2013

My visit was for a routine interval service and a minor recall adjustment, and although the reservation I had made online, which had been confirmed, could not be located, my needs were taken care of and I More

by oldcitybear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely welcome you to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

June 27, 2013

This was my first service visit after buying my new car. I was impressed! As soon as I pulled up to the service area for my appointment, I was helped . . . no waiting! The waiting area had sodas, water, c More

by dc1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely welcome you to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

June 24, 2013

I had a fantastic experience with the service for my vehicle on Friday. Debbie was extremely friendly and helpful throughout the entire experience and I would definitely recommend this dealership for ei More

by justinleewitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We are glad to hear you enjoyed working with Debbie and David, they are both valuable members of our team. We sincerely welcome you to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

June 23, 2013

Cheryl does a good job I think she's just overworked. I think she handles too many customers.and your cash your needs to be there at 8 a.m. on Saturdays.other than that I am satisfied with the service. More

by Butch Eaton
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We are always looking at ways to become more efficient on Saturdays, and hope that we can serve you better in the future. We are glad to hear you enjoyed working with Cheryl, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine , and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

June 14, 2013

We came in to have our vehicle repaired under the warranty. Everyone was pleasant and cooperative during the whole process. Everything was fixed promptly with very little wait time. Overall a great e More

by jamescooper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : john lobby, chris darden, Debbie Girdwood
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely welcome you to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

June 02, 2013

I came in for an oil change and rotation of tires. Everyone is always very friendly and informative of my car needs and conduct themselves professionally. More

by katealyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely welcome you to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

June 02, 2013

Reason for visit was a recall (Stop Light Warning Lamp). Recall check was completed in quick order. Car wash, vacuum and delivery to customer took over thirty-five minutes after receiving my completed wor More

by EdMoitoza
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We are sorry that the complimentary wash and vacuum took a little long, we are always looking at ways we can become more efficient and respect our guests time. We sincerely appreciate your loyalty to Hyundai of St. Augustine, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

May 30, 2013

Waiting area has good music and TV, coffee, etc.. Service Advisors are always informative and directly to the point.....and my original sales person, Randy Selph, always walks by and says hi. More

by Vickie2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

May 29, 2013

i stay in jacksonville but i love the team in st. augustine its where i purchased my elantra a year ago and every since i am sticking to the location i have a good and comfortable time while im there More

by sexymama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Jul 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely welcome you to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

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