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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
964 Reviews

964 Reviews of Hyundai of St Augustine - Service Center

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October 10, 2024

Mirena is great. I had a warning light come on over the weekend and she arranged for me to bring the car in first thing Monday morning. More

by M.T.MARINO
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 10, 2024

Mirena is one of the best service mgrs. she is so quick to get back to you with a problem and wonderful to work with when I have a repair issue. More

by BUBBLES102456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 09, 2024

The dealership is good, but Mirena is the best. She is always helpful and accommodating and I am so grateful that she is my service manager. She is wonderful. More

by Morgan2logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 09, 2024

Timely and professional maintenance performed on my Sonata. Easy access's to the new dealership. More

by DVDBUCHER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Runyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 09, 2024

Staff is very welcoming. The atmosphere was calm and the wait was not as long as expected. More

by Crystalgn2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 08, 2024

Nice clean new dealership facility. Justin is always pleasant and professional. I trust what he says and recommends. More

by FOURAKERCW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Justin, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 08, 2024

They are always very thorough and efficient! They did a great job on my vehicle. More

by tiltondana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating.We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 08, 2024

Mirena welcomed me as soon as I arrived for my vehicle oil change. She was polite, knowledgeable and explained all that was going to be done. More

by DOMINGOCASILLASJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 08, 2024

I brought my Hyundai Santa Cruz in for recall repair of roof molding, three times. (First two times they forgot to order the new parts) the third try they said the recall issue was fixed“ fixed “……. The More

by Gpierce332
Workmanship
Recommend Dealer
No
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. While that is not in line with our company culture and mission to provide exceptional service, we recognize we can sometimes miss the mark. Our service director, Joe King, would like to learn more about your experience so he can address your concerns and work with his team to improve as an organization. He can be reached directly at joeking@hyundaiofstaugustine.org. We appreciate your understanding as we continue to grow on a daily basis to better serve our valued guests such as yourself.

October 08, 2024

Always goes out of her way to help me and really cares about my personal life as well , we talk while I’m there, individuals whom you have to deal with in the service industry can be so uncaring and indif More

by smokey07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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