Back

Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
960 Reviews

960 Reviews of Hyundai of St Augustine - Service Center

Sort by
October 14, 2024

2months & $600 later, car broke down the following morning after receiving it back. Fought not to pay for the rental, and it was like pulling teeth to get one. Who can go without a car for two months More

by ccm20780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for your experience with our team. While that is not in line with our goal of providing exceptional service, we recognize we sometimes miss the mark and there is always room for improvement. We appreciate you bringing this to our attention so that the team may address where our processes broke down and improve the experience going forward.

Oct 14, 2024 -

ccm20780 responded

Thank you for the basic response that is sent to everyone 🤓

October 13, 2024

Mirena always gives the best service. I usually dread car maintenance and body work but Mirena and Hyundai of St. Augustine make me feel 100% at ease and confident in the services I’m pay More

by bspiritas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 12, 2024

It was an easy drop off and pick up. Tunde went above and beyond to help me with my questions. I will ask for her on my next appointment. More

by officegoddessd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 12, 2024

It is a beautiful new building. I love the walls and doors that are glass. I love the service department and their employees. They are the best. More

by GLORIA_GAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 12, 2024

Always great service, Danny is excellent at explaining the work and service performed. Work performed to my expectations More

by josephgolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 11, 2024

I popped in before the storm and Danny was able to squeeze me in. Very professional, clean, and accommodating service waiting area. Unfortunately it won’t let me give you 10 stars Danny . More

by thebrus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mondello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Danny, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 11, 2024

I completed the survey yesterday and gave an excelllent reating - not sure what more you want me to do.. More

by MARYAD1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating.We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 11, 2024

Mirena is the absolute best. She listens and goes above and beyond to help others More

by Cat Septer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Risley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 11, 2024

Always helpful and up front. Kind and courteous. No pressure from sales people. Repairs always done well. More

by STEVEBARANSKY711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Manucy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulysses Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 11, 2024

Great service and swell people and just an all around nice place to do business… More

by cwwiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

...
23
...