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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
692 Reviews

692 Reviews of Hyundai of St Augustine - Service Center

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August 22, 2024

Tunde O’Connor was a very responsive person, but technical side of the dealership was not up to the task. I have been three times already for the same reason with no result. Two months ago, an oran More

by vassilnikolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tunde O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the negative experience you had with our team. While this is not in line with our company culture and goal to provide exceptional service, we recognize we sometimes miss the mark. We appreciate you bringing this experience to our attention and our service director, Joe King, will be in contact with you shortly to learn more about your experience and address your concerns. We appreciate your understanding.

August 22, 2024

Tunde was very knowledgeable and thoroughly explained the services needed on my Hyundai. I was pleased with the facility and the driver of the courtesy shuttle, John. Overall very satisfied. More

by Carolyn.7355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

Very clean with drinks, snacks and lots of seating areas. The staff treat you with respect and are very pleasant. More

by mjwoleslagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

Mirena is great! New location is beautiful, snacks and drinks are a nice touch! Love it! More

by harlie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Crooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mondello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matk Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

Loved Zac. George is using a 1950 Manuel when dealing with women. Called other dealerships to get my deal. Ringing a bell. Writing on his card “the magic number More

by HELCHIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
Aug 23, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for your negative experience with George. We appreciate your candid feedback as it allows our executive management team to work with our team members to improve their guest service skills. We appreciate the consideration and are glad to hear you chose the Hyundai brand.

August 22, 2024

The new dealership is beautiful. Management took the time to greet when me. Maddie took great care of me from the minute the greeter escorted me inside until Maddie held the car door More

by deborahsefcik936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

Only place to buy my cars. Leon is amazing great salesperson! I have my service done here always. Danny Perez is the best! Great dealership all around. More

by Stomlinson39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Levit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

I don’t need fifteen words to rate our experience! It was very simply Great service More

by alee100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

They are always welcoming , any problem you have they can answer it. The place is alway clean they offer snacks and drinks for the wait. More

by antawnwilbur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

Knowledgeable and personable technician who explained everything that was being performed when I brought the car in and conducted a summary at the end when the car was delivered. More

by CANESOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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