Back

Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
953 Reviews

953 Reviews of Hyundai of St Augustine - Service Center

Sort by
November 25, 2024

Great service department! They always get my car in, serviced, and get me back on the road quickly. More

by MARINEGALMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amberlee Robinson
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 25, 2024

Tundr is such a great service advisor. She meets you at the car, always has an upbeat attitude and is as helpful as anyone could be. she always kept me informed and was a pleasure to work More

by jeodonnell05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 24, 2024

I I I I I j I j j j j j j j j More

by ambarayala2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Jaramillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 24, 2024

I drive an hour to get my car serviced here. This dealership is an example to all others, of how customers should be treated. More

by matthewvollmer24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Manucy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 24, 2024

Great customer service no matter what happens he stay calm and try to resolve it More

by vilma.lopez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 23, 2024

You call, you get a robot that won’t shut up and let you talk. No one knows the extension of Joe King they just transfer the call. Then you get the voice mail. Took a week and half for Ms. O’Connor to re More

by KMUELLER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tunde O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our automated phone attendant as well as our service team. We appreciate the feedback you have provided as it is a critical part of our mission to improve daily as an organization to better serve our valued guests. Our service director, Joe King, has been made aware of your concerns and he will work with his team and our technology provider on improving the guest experience. We appreciate your patience and understanding as we work harder and smarter everyday to better service our valued guests such as yourself.

November 23, 2024

Reason for a 4 star instead of 5 my car wasn’t washed which is the service they provide. Second time this has happened. They will make it right when you call. Otherwise a pleasant experience. Waiting ro More

by RBWHEELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words, candid feedback, and 4 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine and look forward to exceeding your expectations on your next visit. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 23, 2024

Very good service. Kept me up on how things were going. I’ll be back. More

by zollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 22, 2024

Very friendly and pleasant. Easy to communicate with. Takes great care to listen and understand what concerns me about my car. More

by robcin5859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 22, 2024

I was in communication with the service department only. Service personnel were very friendly and congenial; however, there was no positive result for my complaint after two trips to the service center and More

by connie.dantonio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hyundai of St Augustine responded

Thank you for the candid feedback. We apologize your most recent service visit didn't live up to our goal of providing exceptional service. We appreciate your patience and understanding as the team continues to work harder and smarter everyday. We look forward to exceeding your expectations on your next visit. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

...
10
...