Hyundai of St Augustine

My heartfelt thanks for going above and beyond. Justin is an excellent, caring agent and is an excellent addition to your terrific service team. Thank you for your support! Justin is an excellent, caring agent and is an excellent addition to your terrific service team. Thank you for your support! More

I enjoyed dealing with Leon. I got the car in and out on couple of hours. He is a great salesman. We love our Santa Cruz. We will definitely recommend st. Augustin Hyudai to my f I got the car in and out on couple of hours. He is a great salesman. We love our Santa Cruz. We will definitely recommend st. Augustin Hyudai to my friend and family. More

Yep, I’m gonna say it. If I could give a zero star rating, I would. I can’t even begin to describe how incredibly upset and disappointed I am with Hyundai. My very first ti If I could give a zero star rating, I would. I can’t even begin to describe how incredibly upset and disappointed I am with Hyundai. My very first time purchasing a vehicle. Let me say that again. MY! VERY! FIRST! TIME! PURCHASING! A! VEHICLE! Clueless to what is needed of me, I put my complete trust into this team (which you should absolutely be able to). I have loved Hyundai since I started driving (10 years ago) I have raved about the service, the people, the vehicles and just all around what a GREAT company Hyundai is. That is until April 30th 2024….. When I had gotten into an accident (my first accident I had ever been in) ONE WEEK after getting a brand new 2024 Hyundai Elantra. A TRUE Beauty! I think there was maybe 11 miles on this vehicle when I drove it off the lot. So what do I do, i contact Hyundai to let them know what had happened and then we realize I don’t have any insurance…. Yep, NO INSURANCE…. I THOUGHT THIS WAS TAKEN CARE OF! I’ve spoken to a lawyer, other car companies and many individuals who CAN NOT EVEN BELIEVE they let me leave without insurance. Oh, and what does the man who sold me the vehicle say you say? …. “You need to get insurance right now and send me the information” My sister was just diagnosed with stage 4 lung cancer and my mom has quit her job to take care of my sister full time, so every bill we have is now on me. So, I’m shopping around for the best policy for me because I need a good but cheaper policy due to my situation and at this point I hadn’t found anything under $475. The man from the dealership (I’ll disclose his name if need be in the future) calls me again and says “you need to send me this by the end of my work day” so I then respond “I’m trying my best, you know my situation and I’m searching for the best/cheapest rate that I can find” he then responds (AND THIS MAKES ME SO INCREDIBLY SICK) “it doesn’t matter, you need to get this to me by the end of the day” so I respond a little bit more sternly “ I am searching for the best deal and we wouldn’t be here if you hadn’t let me leave without insurance” how does he respond? He doesn’t. HE HANGS UP ON ME! So I call and ask to speak to the manager (Andrew) they transfer me to him and I leave a voicemail asking for him to return my call and that I’d like to meet with him in person. I get a call from someone in the sales department and he asks what I needed and I said I would like to schedule a time to meet with Andrew. You can hear in his voice that he’s just annoyed by me wanting to meet with Andrew and he ends it with “I’ll let him know, he’s out of town and we’re not sure when he’s coming back” so I say “okay, well please let him know this is an important issue” he said “okay, will do, have a great day” we get off the phone. Now fast forward to June 4th 2024 1pm I still have not heard a single word. I didn’t want to bring this to the internet, but I was left no choice. I truly hope nobody has to go through this kind of situation. Ever. Hyundai, I’m looking forward to your response. More

Always efficient and a very positive attitude makes the experience at the new Hyundai, St.Augustine, even better than before + the building is beautiful and the amenities are excellent. experience at the new Hyundai, St.Augustine, even better than before + the building is beautiful and the amenities are excellent. More

I had an appointment for 1240. It took 45 minutes for a service person to come and talk to me and move my car into the shop. I was told that the recall would take an hour and a hal It took 45 minutes for a service person to come and talk to me and move my car into the shop. I was told that the recall would take an hour and a half so that just added an extra 45 minutes to my time, needless to say I wasn’t very happy More

Jason, Ben and Ray were all great to do business with! Professional and personable= Great Service. Highly recommend! Professional and personable= Great Service. Highly recommend! More

Beautiful dealership! Great service! Greeter was very friendly and informative. Service advisor was thorough and wonderful! Great service! Greeter was very friendly and informative. Service advisor was thorough and wonderful! More

This is the friendliest, most service -oriented dealership around. Michael Early goes above and beyond when assisting with our car purchases to make sure we are happy. And Marena is absolutely fabu dealership around. Michael Early goes above and beyond when assisting with our car purchases to make sure we are happy. And Marena is absolutely fabulous. She treats us like we are family! More

Tundi is always fabulous. Very thorough and friendly. Parts and service are still a little rocky in their communications of when part come in. Otherwise the entire experience Very thorough and friendly. Parts and service are still a little rocky in their communications of when part come in. Otherwise the entire experience is great. More

Madison was extremely professional and made me and my family feel at home while her top of the line technicians serviced our vehicle. Definitely coming back and definitely telling others about my extraor family feel at home while her top of the line technicians serviced our vehicle. Definitely coming back and definitely telling others about my extraordinary experience. More