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Hyundai of St Augustine

Saint Augustine, FL

4.8
4,432 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,432 reviews

August 24, 2024

Hyundai of St Augustine is absolutely amazing! Thomas Guinn was, amazing to work with!The whole process was quick, smooth and felt no pressure to purchase anything that I wasn’t happy with. Also More

by aeisert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Kwasneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Guinn
Aug 25, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Thomas and Ray, they are both valuable members of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 24, 2024

Nice, friendly, welcoming, clean, and didn’t waste my time. Listen to what I wanted. More

by pembertonjandc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Reveron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Kwasneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 24, 2024

Mirena and the staff were so friendly and accommodating! ! I will recommend Hyundai of St. Augustine! More

by bspiritas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Manucy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 23, 2024

Don't know. Wasn't there but heard that all was ok and it's always been our dealer for our 3 Hyundais. More

by EVAWRIGHT
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you for the candid feedback and 4 star rating. We look forward to exceeding your expectations on your next visit to provide you with a 5 star experience. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 23, 2024

Ms. Tunde is known for her warm and welcoming nature. She consistently demonstrates an impressive work ethic by efficiently assisting customers, ensuring they can continue on their journey safely and in a ti More

by Night
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Guedj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
McClean Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Stanborough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mondello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Balaun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matk Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Tunde, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 23, 2024

The customer service here is a joke from management down to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response More

by Jerzz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvester Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Brubaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Kwasneski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. Our service director, Joe King, will be following up with you personally to address your concerns. We appreciate your patience and understanding as we work as a team to better serve you.

Aug 28, 2024 -

Jerzz17 responded

Sincere apologies? My Santa Fe is still sitting in that shop going on 40 days sincerely. I have a child do in 30 days, no one in upper management has reached out at all, so the customer service or carelessness must trickle down from the top. Anyone who can see and: or read this I would NEVER recommend another customer, or relative to this dealership. I will also be posting this on google reviews. This is carelessness, they’ll call and pester you to buy, but won’t call back to fix your vehicle. I am now sitting at Daytona Hyundai getting my Software update because I don’t even think St Augustine is capable of that when they cannot fix a 2024 Sonata bumper or Order the proper parts for my 2024 Sante Fe. I’ve purchased 3 Hyundais each year since 2023, and this is how “VALUED CUSTOMERS” are treated? I recommend anyone in the St Augustine area go to Toyota (you don’t have to go far trust me) or if you must have Hyundai or love the brand as much as I did, then take the drive to Daytona Hyundai.

August 23, 2024

We made two trips for a repair to fix trim that keeps popping of the rear passenger window. We wasn’t home 1 week and it popped off. To long of a wait for service. Just for that we were booked out 3 week More

by capt.jkmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl Buck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Manucy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Castellano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
3.0
This rating includes all reviews, with more weight given to recent reviews.
McClean Clark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Balaun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matk Boswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Bowen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. Our service director, Joe King, would like to learn more about your experience. We would be grateful if you could email your best contact information to joeking@hyundaiofstaugustine.org so he may review your concerns and follow up with you personally. We appreciate your patience and understanding as we work as a team to better serve you.

August 23, 2024

Demitrius and Jason were awesome when we purchased both vehicles in 2 weeks time. They are knowledgeable and very helpful. The Kona is the 4th vehicle we have purchased at this dealership and we had Demitr More

by bpcaudilljvh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir Durmic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We are glad to hear you enjoy working with Demetrius and Jason, they are both valuable members of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 23, 2024

Kind staff who were helpful and gave immediate assistance. Knowledgeable in their field and of the cars. More

by Adam Ellington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES SPOONER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 23, 2024

Service is good did not get call back yet ask for app. for a oil change for next week . More

by MILLEDGESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Hyundai of St Augustine responded

Thank you for the 5 star review and candid feedback. We appreciate the feedback regarding our follow up process and will work with the team to improve our guest follow up skills. As an added convenience, we offer online appointment scheduling 24 hours a day/7 days a week at hyundaiofstaugustine.com We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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