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Hyundai of St Augustine

Saint Augustine, FL

Overview
Employees
Reviews
Vehicles
4.8
4,431 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,431 reviews

September 01, 2024

Overcharged for fuel line part. Overcharged for install of part. Repair took too long. The vehicle exterior was returned dirtier than when brought in for service. The car was not wa More

by Stevesl47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None known
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Sep 01, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received as this is not in line with our company culture and mission to provide exceptional service. We would like to learn more about your experience so that we may address your concerns as well as improve the experience for our valued guests such as yourself. We would be thankful if you could email your best contact information to our service director, Joe King, at joeking@hyundaiofstaugustine.org. He will reach out to you as soon as possible on Tuesday as we are closed on Labor Day. We sincerely appreciate your patience and understanding as we work harder and smarter everyday to improve as an organization.

August 31, 2024

We ended up purchasing a new car from you the day we had the service done. Always positive. More

by DKDANIOTTI
Service Time
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

I had such a great experience at St. Augustine Hyundai. Between my salesman Leon, Almir the sales manager and Jason in finance they truly have streamlined the car buying process and work More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Levit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir Durmic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Leon, Almir and Jason, they are all valuable members of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

Our salesman Michael was amazing and very helpful. I never felt pressure. The finance piece took too long (I waited an hour) he slipped In a 500+ insurance charge for tires that he said wouldn’t cost More

by marinuccix2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you for the candid feedback and 4 star rating. I am glad to hear you enjoyed working with Michael, he is a valuable member of our team. We are always looking for ways to improve the experience for your valued guests such as yourself and will work with our management team on where we can improve based on the feedback you provided. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

Husbands birthday gift and he loves his new Santa Fe! He is excited with all the new features, ride and comfort. We have been buying Hyundai models from Jermaine for four years, five new cars, and thre More

by Jbrb409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Jermaine, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

Excellent customer service. Mirena ensures a 5 star experience every time. The lounge area is comfortable and welcoming. More

by reneegm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

Your dealership is at a good location easy to get to and the service was great. More

by hphelmoski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

This is my fourth Elantra lease. I love the car and the customer service. Happy to see Dimetrius at the new location. He is a great asset to your business and always a pleasure to do More

by jsmcallister324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir Durmic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Kwasneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Demetrius, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

Tundi is amazing! She keeps us updated on the service of our car and gets us on our way as quickly as possible. More

by UTAHDEVITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Tunde, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

George was awesome! He worked with me to keep me in my budget. Was vee we Ty patient with my many questions More

by seawulf2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Aflleje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir Durmic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Kwasneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with George, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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