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Hyundai of St Augustine

Saint Augustine, FL

4.8
4,401 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,402 reviews

December 10, 2024

Everyone is super nice. They wash my car every time I get a service . And they have a lot of snacks and drinks while you wait . Plus TV to watch . It makes getting my car se More

by SMILY_70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri
Dec 19, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 10, 2024

We are snowbirds who know what we want. We looked in four states and seven dealerships. My wife and I agreed that in five years, we would return to buy again from Jose Reveron. Why? Mostly More

by tomroot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Reveron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Kwasneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 09, 2024

You can’t get in to even get an oil change without an appointment weeks in advance. Also, you can’t get peoples records right. I am not the customer James that you keep sending emails about. I have tried More

by fierywolverine
Recommend Dealer
No
Employees Worked With
Joe King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Dec 09, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from the team. While this is not in line with our culture and mission to provide exceptional service, we recognize we sometimes miss the mark and have room for improvement. We appreciate the candid feedback that you have provided. Joe King, our service director, would like to take another opportunity to address your concerns. We would be most appreciative if you could please email the best contact name and phone number for him to reach you at personally at joeking@hyundaiofstaugustine.org We appreciate your patience and understanding as we work to address your concerns and improve as an organization.

Dec 16, 2024 -

fierywolverine responded

There is no point. Jimmy and Joe both know this already and no one cared! I tried multiple times to get you guys to fix this issue. I also tried for 3-4 YEARS to get you guys to fix the peeling paint on my car that was NOT prepared right during production, only to be told you weren’t covering it and that its “normal wear and tear”. Paint doesn’t peel down to the bare metal and rust after 3 years because of normal wear and tear! I leased 3 elantra and purchase optioned the last one and thats how I get treated. So much for loyalty and providing exceptional service, which you did provide, though it was exceptionally terrible. Since writing this review I have traded my peeling paint rusting elantra to Daytona Nissan. I no longer have to deal with you and everyone I know, everyone I meet, and everyone who reads this reciew will know my story and know not to go buy a vehicle there.

December 09, 2024

Awesome service provided by Jermaine. He made the car buying process a pleasure!! Thank you! More

by Lbarnes6516
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jermaine Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 09, 2024

Customer oriented and focused. Service tech was professional, courteous, and helpful. Free ride service locally was nice. More

by dgwildcard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 08, 2024

Great dealership along with friendly and courteous service with attention to detail. Would definitely purchase another vehicle in the future from them. Was a pleasure dealing with everyone. More

by donvanv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Selph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 08, 2024

Great location—bought two cars from them within one week from each other. That in itself says something More

by donvanv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Selph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 08, 2024

I don’t want to write anything please don’t make me thank you so much More

by Andy
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hyundai of St Augustine responded

Thank you for the 5 star rating.

December 08, 2024

Danny is always professional and communicates with me on details and options when it comes to servicing vehicle. The mechanic Keith was also professional and transparent when communicating issues and resolu More

by gmoorman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Mechanic
Dec 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 08, 2024

Mirena is awesome! Please give her a raise :) She's a keeper. Always goes above and beyond More

by TILGHMANBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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