Hyundai of 110

Karina and Max were very helpful in answering all my questions and concerns and reviewing all the features in the car. Matuesz in finance spent time reviewing and explained all the documentation. questions and concerns and reviewing all the features in the car. Matuesz in finance spent time reviewing and explained all the documentation. More

I bought a 2025 Hyundai Tuscan and now I am in a never ending nightmare. I brought in my car because there was a recall on the computer in the dashboard. I thought I was all set until the dashboard went ending nightmare. I brought in my car because there was a recall on the computer in the dashboard. I thought I was all set until the dashboard went black on my way from Long Island to Albany 2 weeks later. I was half way and decided to go to Albany and go to a dealership there. I went to the dealership and was treated very nicely. They took me right in and an hour later had my dashboard on again. Well a month after that the dashboard goes black again. I drove over to the dealership only to be met with rudeness and lack of concern. They acted like I had some nerve showing up without calling and no one was willing to help me. After getting the showroom manager Chris to talk them into helping me I left my car. I went back a few hours later to be told that they needed to order a part and it would take 2 days for the part to come in. They advised me that they would call me. After waiting a week I called them and Orlando answered the phone. He said that the part was in but he couldn't make the appointment I would have to call the next day to make an appointment. I called the next day and made the appointment for 2 weeks later when I would be off work,. I made arrangements to have someone follow me and I was prepared to drop off my car at 7am to give them a full day to fix it and drive me back to pick up the car. As I was prepared to drop the car off that's when Fernando told me it would take 2 days. I said OK but I would need a loner since my husband and I both work. No it was too late for that. I told him I cannot be without a car and that I would make another appointment and leave. He walked away and went to the next customer. I went into the office are where Monae Lowe was working. I stood in front of her for a few minute as she ignored me. I finally asked if she could help me make another appointment and she shooed me away with her hand and told me that the men by the cars do that. I went out to tell Fernando that Monae told me that he should make the appointment and he said no that I had to leave and go home and call. No one is going to make me an appointment. I went back in and now I was not only disgusted but very angry with the treatment I was receiving. I told Monae that I am writing a survey when I get home. Well suddenly she could not only make me an appointment but reserve a loner car for me! this whole ordeal has been horrible but the treatment by the staff at 110 is beyond. I can't wait to be done with Hyundai and this never ending nightmare. More

After having a negative incompetent experience at another service dealer it was a pleasure to be helped by Orlando, he listened, was very attentive and immediately understood what I needed. service dealer it was a pleasure to be helped by Orlando, he listened, was very attentive and immediately understood what I needed. More

My service manager Orlando Martinez, went beyond my expectations. I had been waiting near a year and a half for a recall part to arrive at your dealership. Granted Hyundai did a poor job on delegating expectations. I had been waiting near a year and a half for a recall part to arrive at your dealership. Granted Hyundai did a poor job on delegating these parts but after multiple letters, text messages and emails telling me I had a recall, I was ready to not deal with your service center on Rt. 110 Farmingdale any longer. It seem to me I was sent these messages to get me into the service center and have work done I did not require. Orlando held what was required for my vehicle, contacted me, set an appointment and had we had it done. I realize it was not a life threatening recall, but enough of a time elapsed for your dealership to have satisfied recalls. Orlando helped restore my faith with his efforts. More

They are only ok. This ownership group owns a lot of long island dealerships under different names, tricking the public into thinking they are dealing with different This ownership group owns a lot of long island dealerships under different names, tricking the public into thinking they are dealing with different dealers. This group owns 5 Hyundai dealerships on LI. So when you compare, go to the private guys. They really want your business. At least this time, they didn't try to upsell me a bunch of stuff that I didn't need, and I was out of there in record time of 1 1/2 hours instead of 3. More

Service was great. Kit scheduled me very timely and everyone was so kind. Great service! Kit scheduled me very timely and everyone was so kind. Great service! More

Awesome Everyone went above and beyond to accommodate me, Everyone was extremely helpful and courteous Would always recommend you guys me, Everyone was extremely helpful and courteous Would always recommend you guys More

Nick was very helpful, respectful, listensed to all questions and concerns i had, really helpful and would definitly recomend to others if ppanning to buy a new car questions and concerns i had, really helpful and would definitly recomend to others if ppanning to buy a new car More

Worst service department - brought my car in for service 2 weeks ago, had a laundry list of issues dealing with the service department and turns out they didn't actually fix anything. Don't fall for th 2 weeks ago, had a laundry list of issues dealing with the service department and turns out they didn't actually fix anything. Don't fall for the "we'll call you back" - they won't. Their service manager is extremely rude and unprofessional, and doesn't offer any value. Avoid at ALL COSTS. DO NOT SHOP HERE. More

They were very respectful professional very efficient very respectful and meet all my needs on time very respectful and meet all my needs on time More