Hyundai of 110

They were very professional, gave us a quote and time and the did what they promised. The service was overall good the did what they promised. The service was overall good More

The general manager doesn't return phone calls & the service department has gone downhill since the new management. Fredys is the only competent person there. service department has gone downhill since the new management. Fredys is the only competent person there. More

The staff are friendly and helpful. However, it seems that service appointments are overbooked and the wait time is too long. I waited for 2.5 hours in April for an oil change. I was However, it seems that service appointments are overbooked and the wait time is too long. I waited for 2.5 hours in April for an oil change. I was instructed to leave the car for a service update recently and it took 3 hours to be ready. More

Very poor communication. Repairs take a long time and your car comes back still with the same issue you brought it in for. Very unhappy! Repairs take a long time and your car comes back still with the same issue you brought it in for. Very unhappy! More

Put the wrong oil in my car, or listed the wrong oil on the invoice. Either way, it was an aggravating experience because I spoke to 2 people and neither of them could give me a straight answer. Zero accou the invoice. Either way, it was an aggravating experience because I spoke to 2 people and neither of them could give me a straight answer. Zero accountability. My father was a mechanic and I know what questions to ask. I don't think they like that. Management and customer service have reached out to me twice to tell me that they are investigating the issue. That's nice but the real issue is that I paid $100 for an oil change and I don't know what they put in my car. If they really cared about customer service and confidence they would have dumped the oil and replaced it with full synthetic. Instead they just changed the invoice. At this point I wouldn't even trust person doing the oil change to do it the right way. I have more confidence going to Walmart for an oil change. More

Brought in Ioniq9 for 8a appointment on Tuesday; ultimately got car back at end of day Thursday; wish they woulda given me a loaner given the length and advanced notice. ultimately got car back at end of day Thursday; wish they woulda given me a loaner given the length and advanced notice. More

Did not return my calls on updates Service advisor did not have any knowledge of the issue with the vehicle not have any knowledge of the issue with the vehicle More

Paul was terrific, very pleased with the experience, the deal and the car. Dealership was very clean and the hot chocolate was delicious deal and the car. Dealership was very clean and the hot chocolate was delicious More

Gave realistic expectations of service wait times and very pleasant and efficient. Worth the drive from Brooklyn very pleasant and efficient. Worth the drive from Brooklyn More

From service to communication, this dealership is the worst I have ever dealt with. No one is helpful, honest or remotely accountable for their actions. I received ZERO help with my UNSAFE vehicle worst I have ever dealt with. No one is helpful, honest or remotely accountable for their actions. I received ZERO help with my UNSAFE vehicle More