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Hutchinson Auto Sales

Macon, GA

4.1
61 Reviews

3989 Riverplace Drive

Macon, GA

31210

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61 Reviews of Hutchinson Auto Sales

September 10, 2023

They have the worst customer service and basically just wanted to scam me out of some money. I'm so upset with how they have handled everything. More

by cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy
Sep 11, 2023 -

Hutchinson Auto Sales responded

CW, I APOLOGIZE YOUR EXPERIENCE HERE WAS NOT GOOD .CUSTOMER SERVICE IS OUR #1 PRIORITY HERE AT HUTCHINSON.. WOULD LIKE TO GET INVOLVED TO TRY AND RECTIFY THIS SITUATION. PLEASE CONTACT ME DIRECT AT 1-478-238-5047 THANKS STEVE WINTERS

September 15, 2022

The sales rep I was connected to didn't know anything about the vehicle I was test driving, I had to educate him on how to use the GM site on the computer and the general manager was rude and could have More

by b24georgia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Winters
Sep 16, 2022 -

Hutchinson Auto Sales responded

We appreciate your feedback! I am sincerely sorry that you had a bad experience with our company. We always strive to exceed our customer's expectations and provide a purchase experience second to none. I would certainly like to have the opportunity to speak with you more. Please call me, Steve Winters, at (478) 538-9382 so we can chat and find a solution for your issue. I look forward to speaking with you soon!

July 09, 2022

BEST EXPEREINCE I HAVE EVER HAD AT A DEALERSHIP THANK YOU SO MUCH I WILL DEFINITELY BE BACK THANKS STEVE WINTERS AND YOUR TEAM More

by SUZANNE.THARPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Finch
November 30, 2021

My wife contacted this dealership today to see about have her car repaired because of a recall letter we received, the person who answered was extremely rude and told her” well you will just have to bring yo More

by 0215smith
Friendliness
Recommend Dealer
No
Employees Worked With
No name given
Dec 06, 2021 -

Hutchinson Auto Sales responded

We are extremely sorry for the unprofessionalism here at Hutchinson Auto Mall. That is not is our business model. Please contact me Steve Winters, General Manager at 478-538-9382.

February 12, 2021

awesome service dept. the young man that waited on me was very professional, and answered all my questions. Thank you Tyler Williams I will surly be back . More

by sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Williams
February 12, 2021

Awesome and knowledgeable service provided by Griffin in the service department he kept me updated on my cars repairs and ensured speedy and reliable work was being done on my car. More

by Kdm92086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griffin Mathis
August 03, 2020

Outstanding Service Got wind of this dealer on CarFax's web site. Had already made plans to buy a vehicle from Carmax in Morrow-they never responded. We drove to Macon (4 More

by tgb0601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hall, Dan
May 22, 2020

Great and a friendly atmosphere. Gary and Mo went beyond the call of duty in helping me with my car deal. Let give Gary and Mo a big SHOUT OUT!!!!! More

by mowatson52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo and Gary
March 17, 2020

Hutchison failed to pay off loan for trade in. I got collection calls SIX weeks after the loan should have been paid off. Will not take responsibility for their wrong doing. Save yourself the trouble. More

by Khorton266
Recommend Dealer
No
Employees Worked With
Lisa Vinson
Mar 19, 2020 -

Hutchinson Auto Sales responded

Mrs Horton customer experience/service is very important to us here at Hutchinson. Payoffs especially are priority that they get handled quickly. Please contact me direct so i can get this issued rectified . Steve Winters General Manager 478-757-2177

January 20, 2020

Thanks Bill in service. GREAT JOB! Got my car going and price less then quoted. Will be back. Car was running great and even had it washed and vacuumed. More

by BoutdachingchingTmatthews
Recommend Dealer
Yes
Employees Worked With
Bill
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