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Hutchinson Auto Sales
Macon, GA
61 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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61 Reviews of Hutchinson Auto Sales
July 22, 2019
Awful. Worst car-buying experience of my life First of all, it took over three hours for a cash sale, no financing. And we only got out then because I stood up and told them I was leaving and they First of all, it took over three hours for a cash sale, no financing. And we only got out then because I stood up and told them I was leaving and they could keep the car. They said they'd send someone with the paperwork the next day to me to be signed. The guy showed up over 30 minutes late and all the documentation was wrong. They said oops, sorry, we'll send someone again tomorrow. Almost a week later we finally get the proper documentation. We refused to sign some of the pages because there were things on the vehicle they needed to fix. We took the car in a couple of days later and they've had it ever since. It's been well over a week, they still have the car, and no one can even be bothered to give me a call back after I've called several times daily. Stay far away from this dealership. By far the worst car buying, or anything-buying, experience I've ever had More
by Flabbergasted
Employees Worked With
Becky, Service Manager, Eric Jackson
June 04, 2019
Deceptive trade practices Bought a 2005 Avalanche, told all was good, I trusted them but only had my truck two weeks and right after I got it home had to spend 700 in repairs, Bought a 2005 Avalanche, told all was good, I trusted them but only had my truck two weeks and right after I got it home had to spend 700 in repairs, both selenoids, new starter and transmission flush because the fluid was so bad could have damaged my transmission, dipstick broken at tip and windshield wiper fluids squirts all underneath the hood, I had purchased a brand new KIA from them earlier, had no idea they would do such a deceptive deal. Never buy anything used from them, buyer beware! More
by Anacondarules
Employees Worked With
Rickie Vinson
October 21, 2018
Great customer service I found myself in Macon, Georgia for work in the midst of Hurricane Michael. One morning I left my hotel, intent on getting to the jobsite to continu I found myself in Macon, Georgia for work in the midst of Hurricane Michael. One morning I left my hotel, intent on getting to the jobsite to continue providing critical backup power for the area hospitals. As I approached my field service truck I noticed with a sunken heart that my window was broken and upon further inspection realized that all of my tools had been stolen and my truck door had also been bent whenever the thief pried it open. I was very distressed of course and after filing the police report and notifying my employer I sought out a dealership to repair my vehicle. My truck is a Chevrolet product. I could not find a Chevy dealer close to me to drive with broken windows so when I approached the staff at Hutchinson Auto Mall and explained my situation, I was pleasantly surprised to hear they were happy to fix my vehicle. The staff at Hutchinson went above and beyond to provide excellent customer service. Not only did they source a window for my vehicle and get it installed the next business day but they treated me extremely well. I am from out of state and now just realizing My whole livelihood had just been stolen. The staff at Hutchinson assured me that they would keep my truck locked inside the dealership overnight while they waited for the window to be delivered and they secured a loaner vehicle for me for the time period they had my truck. I was very impressed by all of the staff at Hutchinson Auto Mall and I would encourage any person to go there for their vehicle needs. I will also be getting my new vehicle there too. Thank you. More
by short
Employees Worked With
all in service
August 28, 2018
Great Car Shopping Experience We just purchased a 2019 Buick Envision and had a very good experience! Jon Carter in sales was great! He was friendly, knowledgeable, and professio We just purchased a 2019 Buick Envision and had a very good experience! Jon Carter in sales was great! He was friendly, knowledgeable, and professional. More
by Vikki1234
Employees Worked With
Jon Carter
August 14, 2018
Outstanding Service Extremely grateful for the service and friendship extended to me by the team at Hutchinson. Tony Deerman, Sam Smith and all their team members go abov Extremely grateful for the service and friendship extended to me by the team at Hutchinson. Tony Deerman, Sam Smith and all their team members go above and beyond anything I've experienced at other Auto Dealers. They treated my daughter and I like we were family. These folks are outstanding, I trust them and wouldn't go anywhere else. More
by raalee
Employees Worked With
Tony Deerman, Sam Smith
July 22, 2018
Mr. Jon Carter's Prompt Customer Service!!! I would like to thank Mr. Jon Carter for his on-point and prompt customer service. On 7/22/2017, I pulled into the dealership around 5:30 pm and withi I would like to thank Mr. Jon Carter for his on-point and prompt customer service. On 7/22/2017, I pulled into the dealership around 5:30 pm and within 30 seconds Mr. Carter walked up to me and greeted me. I am an employee of Norfolk Southern Corporation and we sell customer service. Today I was sold customer service by Mr. Carter. Because of Mr. Carter's prompt actions and inviting smile, I left The Hutchinson Auto Mall in Macon, Ga with a nice vehicle. I would definitely recommend Mr. Jon Carter to everyone that I know who wants to buy a car. Mr. Carter has an amazing personality and we went above and beyond to make sure I was satisfied with my purchase. More
by TVT1
Employees Worked With
Jon Carter
June 30, 2018
A over 50 year old purchaser has his excellent experience! This the first time in over 50 years I have truly had an excellent car purchasing experience! From Jon the sales person to the Mr Jackson the Operati This the first time in over 50 years I have truly had an excellent car purchasing experience! From Jon the sales person to the Mr Jackson the Operation Director to Greg the Finance person. These are truly professionals with an understanding of customer service. I even had the opportunity to meet with the General Manager after my purchase! A great group of people who others in the industry can learn from. All sales persons can learned from Jon on how to sale a car without the sales pressure! As well as from Mr. Jackson the Director of Operations on how treat a customer with importance and respect and not just another sale ! Thank you hutchinson Automotive Team! Please let your other sales force Memebers Learn from Jon! Thank you again for the great experience! G. Jackson! More
by Happycustomer
Employees Worked With
Eric Jackson
June 02, 2018
Yukon Denali Purchased my 2nd vehicle this week. Jon Carter was fabulous. The entire process was fast and all involved were very helpful. Great experience!!! Will Purchased my 2nd vehicle this week. Jon Carter was fabulous. The entire process was fast and all involved were very helpful. Great experience!!! Will use them again in the future. More
by Janna Simmons
Employees Worked With
Jon Carter
May 30, 2018
Jon carter is AMAZING Jon Carter is BEYOND amazing!! He has gone above and beyond to find me my perfect vehicle with everything that I want! I have been working with him f Jon Carter is BEYOND amazing!! He has gone above and beyond to find me my perfect vehicle with everything that I want! I have been working with him for about a month now and I cannot say anything negative about him. He is literally the best and I am so very happy that he is my sales person! This has been the best service I have gotten at a dealership! I am so very pleased with him!! Thank you so much!!! More
by Kendran233
Employees Worked With
Jon carter
May 26, 2018
Great representative I would recommend Marshell Mcquire. He was very helpful and was quick to get info he did not have. He was friendly and attentive. Would recommend h I would recommend Marshell Mcquire. He was very helpful and was quick to get info he did not have. He was friendly and attentive. Would recommend him. More
by Sflynn
Employees Worked With
Marshell McGuire, Jordan Veal
