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Hutchinson Auto Sales

Macon, GA

4.5
85 Reviews

3989 Riverplace Drive

Macon, GA

31210

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85 Reviews of Hutchinson Auto Sales

December 28, 2025

After the deal was completed, we found out that the car only came with one key. Was told we were welcome to purchase a second key. When we got home and was trying to figure the car out, we found that we di More

by Disappointed
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bradley and Nicholas
Dec 29, 2025 -

Hutchinson Auto Sales responded

I apologize for the inconvenience regarding the key and owner's manual. It was not our intention to leave you without these essentials, especially after purchasing a certified vehicle. Let's connect so we can find a solution that works for you. Please reach out at your earliest convenience. Thank you, Greg Clark - General Sales Manager - gregory.clark@hutchinsonautogroup.com

December 21, 2025

Highly Recommend! Great Customer Service, 10 rating ⭐️ very professional with customer service. Austin Clark an amazing sales representative More

by Alejandra Rodríguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Clark
Dec 23, 2025 -

Hutchinson Auto Sales responded

Alejandra, thank you for recommending Austin and the team! We are grateful to have your business here at Hutchinson Buick GMC. See you next time!

December 20, 2025

They were fast, attentive to details and super friendly! Love going to Hutchinson. Clean facility and very comfortable. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Stromg
Dec 22, 2025 -

Hutchinson Auto Sales responded

Jim, we're so glad you love our team and facility at Hutchinson Buick GMC! We look forward to your next visit. Safe travels!

November 26, 2025

Had a quick and easy time setting up my appoint and it went very smoothly. Mostly thanks to Thomas! More

by Dimitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, JAMES WATKINS
Nov 26, 2025 -

Hutchinson Auto Sales responded

Thank you for sharing your positive feedback with Thomas and the Hutchinson Buick GMC team! See you down the road, Dimitri!

November 18, 2025

Dean in the service dept along with his tech are absolutely the best. Dean listened to my concerns and addressed them with professionalism. Highly recommend Dean and this service dept. They are the More

by mikes3028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prickett
Nov 18, 2025 -

Hutchinson Auto Sales responded

We’re so grateful for your feedback! It’s wonderful to hear that Dean and the team made such a positive impression. Thank you for choosing Hutchinson Buick GMC, and for sharing your experience!

November 09, 2025

No because I need a key programmed to my truck and the key fob wasn’t working when I bought the truck and you all want to charge me to much money to program the key fob More

by miss_e41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAMES WATKINS, BYRON JAMES, PHILLIP MITCHELL, MIKE FENDLEY, CHAD ANDREW, DEDE MAY, RON GRAHAM, KEVIN HOLTER
Nov 10, 2025 -

Hutchinson Auto Sales responded

We're disappointed to see this rating and understand your concerns regarding the cost of programming your key fob. We aim to provide fair and competitive pricing for all our services. We want to help address your concerns so please contact me directly and we'd be happy to assist you further. Thank you, Chuck Jones - Service Manager - charles.jones@hutchinsonautogroup.com

October 30, 2025

Hutchinson GMC has great service starting with Preston Jones. He updated me throughout the day and my car was serviced appropriately! He was very thorough with his explanation of what was done to my car. More

by Diblo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Jones
Oct 30, 2025 -

Hutchinson Auto Sales responded

Thank you for sharing your fantastic experience with Preston and our team! We truly appreciate your business and look forward to serving you again at Hutchinson Buick GMC.

September 30, 2025

Preston was very helpful with getting all my service request done and having my vehicle back to me quickly. I highly recommend Hutchinson Buick GMC dealership in Macon, Georgia. More

by cindymiles62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Oct 01, 2025 -

Hutchinson Auto Sales responded

Cindy, we are so pleased you had such a wonderful experience with Preston and the team! Thank you for your business and your recommendation. We look forward to seeing you again at Hutchinson Buick GMC!

September 25, 2025

Teresa was awesome! She keep me informed daily on my truck! Great person to work with! More

by cmayhue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Sep 26, 2025 -

Hutchinson Auto Sales responded

Thank you for the kind words about Teresa's service! Our team at Hutchinson Buick GMC is always happy to assist you.

September 22, 2025

Awesome service as always with the Hutchinson dealership! Preston greeted me at the vehicle entrance and explained what was expected of him and the overall service appointment. Delivery of the vehicle after More

by ra42jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Sep 23, 2025 -

Hutchinson Auto Sales responded

It's wonderful to hear that Preston and the rest of our team provided such a seamless and efficient service experience! Thank you for choosing Hutchinson Buick GMC and for sharing your feedback. We look forward to assisting you again in the future! Safe travels!

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