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Huntington Beach Mazda

Huntington Beach, CA

4.9
2,936 Reviews

16800 Beach Blvd

Huntington Beach, CA

92647

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2,936 Reviews of Huntington Beach Mazda

October 11, 2020

Ed Lecaros was very helpful, patient and straight forward. He didn't use any sales gimmicks or pressure. He addressed all my questions and allowed me to drive multiple cars to ensure I knew what trim More

by mgmarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Underwood, Edmond Lecaros
October 11, 2020

The entire service was fine, but at the end the person who took my car out didn't wear the mask. That really bothers me especially during the pendamic and the car we use to take our children. This could b More

by Lilin5678
Recommend Dealer
No
Employees Worked With
Chris Mendoza
Oct 12, 2020 -

Huntington Beach Mazda responded

Lilin5678, We are extremly sorry to hear this. We have just finished an employee meeting and we will make sure it does not happen again. We have been very strict with our Covid protocal, so to hear/read this was your experience has been incredibly dissapointing to us. Consistent coaching, and even potential discipline will be enforced. If you would care to discuss this in more detail please reach out to me at lnelson@ocmazda.com Lynda Nelson Executive Assistant to the President

October 10, 2020

Everything about my car buying experience was fantastic! This was the 3rd time I had gone through the car buying process at a dealership and it was by far the best! First and foremost, I got a great deal More

by Andrew C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Balisalisa, Emanuel (Manny) Ayala
October 09, 2020

Veronica was fabulous. This is the first time I've ever owned my own vehicle, and so I had a LOT of questions, but she was very knowledgable and never lost patience with me! Also, I'm in love with this More

by SEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Paco
Oct 09, 2020 -

Huntington Beach Mazda responded

SEG, Thank you for the opportunity to serve you. It was our pleasure!

October 08, 2020

very fast, friendly and quality service. very thorough job. they explained everything clearly. making sure that the client is involved in process. very thankful for taking the time to make sure that my in More

by calixta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Miranda, Fredy Campos, Chris Mendoza
October 08, 2020

Fredy was quick and efficient! Loved the video recap of the great job done as well. Very cool feature. Thanks Fredy! See you next time! More

by Nikki A Esposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
October 07, 2020

Had a great service visit at HB Mazda today. Chris, the service writer was great. He honored my 2nd free oil change that I wasn’t able to complete before my one year anniversary due to my low mileage relat More

by surfindasb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mendoza
October 05, 2020

Working with Joe was a top notch experience. We originally called the dealership to ask a few questions and Joe answered all of them quickly. The in-store experience was just as smooth. We would de More

by erika.fiore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rosales
Oct 06, 2020 -

Huntington Beach Mazda responded

erika.fiore, Thank you for the opportunity to serve you. It was our pleasure!

October 02, 2020

My experience at Mazda hb dealership has been excellent! The staff were friendly and very respectful. They didn’t put pressure on you while you were car shopping. They explained everything throughly and mad More

by Elizabeth.tran25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Rocha, Greg Underwood
Oct 04, 2020 -

Huntington Beach Mazda responded

Elizabeth.tran25, Thank you for the opportunity to serve you. It was our pleasure!

October 02, 2020

The entire staff was very helpful in helping me purchase my first car. They were very knowledgeable on the cars and answered any questions I had. I would definitely recommend purchasing your next car from t More

by MazdaGang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Magana, Greg Underwood
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