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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,925 Reviews

2,925 Reviews of Honda of Valley Stream - Service Center

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November 18, 2024

The service was good, but there is room for improvement in communication. The service overall was good More

by mirlene2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you were satisfied with the service overall. We appreciate your input about communication and will work to improve in that area. Your experience is important to us, and we look forward to serving you even better next time!

November 18, 2024

The car was evaluated very quickly. Clara informed me what the issue was and she made reasonable cost adjustments More

by revo2201
Service Time
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad we could meet your expectations and look forward to assisting you again in the future!

November 18, 2024

It was a great experience through great customer service due to Brianna being a great help! More

by ralahmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re thrilled to hear that Brianna’s exceptional assistance made your visit so positive. We look forward to providing you with great service again in the future!

November 16, 2024

Professional service, excellent communication throughout the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. More

by V. Hostiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! Your trust means everything to us, and we look forward to serving you again in the future!

November 15, 2024

Thw service was quick and simple. Was given all the info needed and luckily i was under warranty. More

by ralphgarat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

We're glad to hear your service was quick and straightforward, and that everything was covered under warranty. If you need anything else, we’re always here to help. See you next time!

November 14, 2024

My experience at Honda of VS. was a pleasant one. Briyanna’s kindness, and helpfulness was so appreciated. She explained everything in detail to me, wonderful customer service. More

by michellebiscuit65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're so glad Briyanna's kindness and detailed explanations made your visit a pleasant one. We’re honored to be your new Honda service center and look forward to providing you with excellent service in the future. Welcome to the family!

November 14, 2024

Brought in to fix issues and they are very expensive and creative an other issue. I brought it back for them to check it but they said there isn't a problem and my car is old so its normal. I didn't have More

by RAJESHKALELKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Honda of Valley Stream responded

We do understand your frustration, however we had both an advisor and technician ride along with you and neither one found a problem. We are more than happy to diagnose and repair anything on your vehicle, but at this time, we are unable to find a problem. Come see us again if you have further questions.

Nov 19, 2024 -

RAJESHKALELKAR responded

I did not ride with your advisor. I dropped off car. Let me know when I can come by and I'll show you the problem.

November 13, 2024

I was satisfied with the service on my car, didn't get the complementary car wash like I did from the dealer where I bought the car when it was serviced there. It was close to my home which is always conv More

by spaul916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Honda of Valley Stream responded

We’re glad to hear that the service met your expectations and that our location's convenience worked well for you! We appreciate your feedback on the complimentary car wash and will take it into consideration. Thank you for choosing us, and we look forward to providing you with a smooth, friendly experience again in the future!

November 13, 2024

I was satisfied with the service and how quickly my car inspection was done. It is always a good experience. More

by WSLATERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your car inspection was quick and that you consistently have positive experiences with us! Thank you for your feedback, and we look forward to continuing to serve you.

November 13, 2024

G r e a t s e r v i c e and s t a f f More

by AREANOSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to know you had a great experience with our service and staff. Looking forward to assisting you again!

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