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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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March 23, 2025

I recently had my car's oil changed here and was thoroughly impressed with the exceptional service! The staff were friendly, knowledgeable, and efficient. They kept me informed every step of the way More

by VARGASANGEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Honda of Valley Stream responded

Hi! Thank you so much for the fantastic review. We're glad to hear our team made your oil change quick, easy, and informative. We truly appreciate the recommendation—if you ever need anything, we’re here for you!

March 22, 2025

Customer service was excellent thanks to Briyanna Jones. as a first-time customer she helped me in being able to be drop off and informed me when my vehicle was ready. More

by ladybird227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Honda of Valley Stream responded

Hi there! We're so glad your first visit was a great one, and that Briyanna made the experience smooth and stress-free. If you ever need anything in the future, we’re always here to help!

March 21, 2025

I asked a question about why you suggested I replace my compliance bushings. Unfortunately it was not clear. I would love to speak to a Manager so that they can explain it to me. Kevin told me I should More

by mabwarwick@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

We thank you for the time you spent leaving us this review. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may further explain. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

March 20, 2025

Great customer service and attention to my time and understanding of my needs I look forward to our new relationship More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi Adriana! Thank you for the kind words—we're so glad you felt heard and valued throughout your visit. We're excited to have you as part of our community and look forward to building a great relationship with you. If you ever need anything, we’re just a call or visit away!

March 20, 2025

Every person treated me Like their only customer,from start to finish,just excellent service More

by SILFOX9986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you so much for the wonderful feedback. We're thrilled to hear that our team made you feel valued every step of the way. Providing personalized, top-notch service is what we strive for. If you ever need anything, we’re always here for you!

March 20, 2025

First time I had my vehicle inspected at this Honda dealer. The service was excellent and the staff is caring. Very organized, professional and clean place. More

by EA510
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for choosing us for your vehicle inspection—we’re so glad your first experience was a great one. We look forward to serving you again in the future!

March 19, 2025

Last month, I visited the Honda dealership with an issue concerning my windshield wipers, and I was thoroughly impressed with the exceptional service provided by Service Manager Tony Vicente. Despite his bu More

by pmaurice2
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Thank you so much for taking the time to share your experience—it truly means a lot to us. We're incredibly proud of Willie and Tony for going above and beyond to track down that part and get your vehicle taken care of. Your loyalty and kind words are deeply appreciated, and we’re honored to have earned your continued trust. If there’s ever anything more we can do for you, we’re always here to help!

March 19, 2025

I recently had my vehicle inspected at Honda of Valley Stream and subsequently discovered that the parking brake button was broken. I brought my vehicle back in for repair, and that's when I was informed More

by pmaurice2
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you so much for taking the time to share your experience—it truly means a lot to us. We're incredibly proud of Willie and Tony for going above and beyond to track down that part and get your vehicle taken care of. Your loyalty and kind words are deeply appreciated, and we’re honored to have earned your continued trust. If there’s ever anything more we can do for you, we’re always here to help!

March 19, 2025

Setting up appointment is so much easier with the app. Service Advisor Mr. Skawinski was amazing, very helpful and knowledgeable! Facility is very clean and lots of seats. They do have some kind of refres More

by Rin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi Rin! Thank you for the awesome review. We're glad to hear the app made scheduling easier and that Mr. Skawinski provided such knowledgeable and helpful service. We truly appreciate your recommendation, and we’re always here whenever you need us. A+++ right back at you!

March 19, 2025

Professional, courteous and polite, Marcel is the best associate at Honda of Valley Stream service. More

by peterkinjudeas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words and for recognizing Marcel—he truly is a valued member of our team, and we’re so glad he made your experience a great one. We appreciate your continued trust, and if there’s ever anything you need, we’re always here to help!

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