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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews
Call Service Center (516) 758-5396

3,196 Reviews of Honda of Valley Stream - Service Center

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August 30, 2024

Kevin was kind, prompt and professional. He explained everything to me so I was able to understand. A very positive experience. Thank you More

by junisabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Honda of Valley Stream responded

Kevin was kind, prompt and professional. He explained everything to me so I was able to understand. A very positive experience. Thank you

August 30, 2024

Bumper removed for drl warranty repair and not put back on properly. Had to make appointment to come back. More

by gary.kleinberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

August 30, 2024

Good place. Very professional. Nice comfortable waiting area. Good professional repair work performed. Would recommend. More

by DGIETSCHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our dealership professional and the waiting area comfortable. It's great to know that you were satisfied with the repair work, and we appreciate your recommendation. Looking forward to serving you again!

August 28, 2024

Great experience very knowledgeable courteous wait time was under two hrs amenities was great very few places offer you refreshments so I was very pleased. Thank you for your professionalism. More

by rnjqueen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you had a great experience and that our staff made your visit enjoyable. We strive to provide a comfortable and professional environment for all our customers, and we're glad we could meet your expectations. Looking forward to serving you again!

August 28, 2024

Clara Torres is great. She is very helpful and keeps me updated on what my car needs. More

by webb2351
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Clara provided you with such attentive service. We appreciate your feedback and are glad Clara continues to make your experience a positive one.

August 28, 2024

Love the service always very helpful and detailed. Definitely recommend this place to anyone looking for service. More

by JUAN111796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with our service team. Your recommendation means a lot to us, and we're here to help whenever you need us. Looking forward to your next visit!

August 28, 2024

it was a great and easy. somewhat experience. nice people.great job...good...cool...neat More

by ASMITHEADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JuJu
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Aug 29, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a positive experience! It's great to know that everything went smoothly and that you found our team to be helpful and friendly. Thanks for choosing us, and we look forward to seeing you again!

August 27, 2024

Honda of Valleystream was quick to perform my car's scheduled maintenance and also shuttled me home. More

by dudl3y21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Honda of Valley Stream responded

We’re glad to hear we provided quick and efficient service for your car's scheduled maintenance. We appreciate your feedback and look forward to assisting you again in the future!

August 26, 2024

The wait time was accurate. And the customer service was excellent. This was a much better experience than my previous/first visit. More

by SOTORUBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your recent visit exceeded your expectations and that the wait time was as promised. It’s great to know that our customer service made a positive difference this time around. We appreciate your feedback and look forward to providing you with consistently excellent experiences in the future.

August 26, 2024

Great service and attention ! Unfortunately, I had to pay for an Uber to get back my car More

by cubie59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Honda of Valley Stream responded

Thank you for your kind words about our service and attention. We apologize for the inconvenience of having to pay for an Uber to retrieve your car. Your feedback is important to us, and we'll consider ways to improve this aspect of our service. We appreciate your understanding and hope to provide an even better experience on your next visit.

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