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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews
Call Service Center (516) 758-5396

3,196 Reviews of Honda of Valley Stream - Service Center

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September 18, 2024

I gave him my number to call me when the car was ready. No call. I picked up the car and the tire pressure light was still on. I tried asking for a manager he never answered. I emailed him no response. Hor More

by CANDYPEGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Honda of Valley Stream responded

We're sorry to hear about your disappointing experience and apologize for the lack of communication. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention Thank you for your feedback; it helps us improve.

September 18, 2024

Great experience, I got the exact car I wanted with zero hassle .. Much better than my pervious experience with Nissan on my last car More

by chadbon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience and got the exact car you wanted with no hassle! It's wonderful to know this experience exceeded your previous one. Thank you for choosing us, and we look forward to serving you again!

September 18, 2024

Solved my issue on a timely manner. Very helpful and understanding. Accommodating and good communication More

by jayfighter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwone Dixon
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Sep 19, 2024 -

Honda of Valley Stream responded

We're glad to hear that your issue was resolved promptly and that you found our team helpful and accommodating. Clear communication is important to us, and we're happy we could meet your expectations. Thank you for your feedback!

September 17, 2024

There was tons of help from the moment I arrived to the moment I left. The service was very quick and they made paying very simple with sunbit. More

by peraltachris6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that the service was quick and that you found the payment process easy with Sunbit. We appreciate your feedback and look forward to assisting you again!

September 17, 2024

Clara is always patient, pleasant, and knowledgeable. I appreciate that kind of service. Thank you, Clara. More

by TANICATROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that Clara consistently provides the level of service you appreciate. We'll be sure to pass along your thanks, and we look forward to continuing to serve you!

September 17, 2024

Friendly and professional. I appreciate the follow up calls and text messages about car service More

by CCSMITH1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our team friendly and professional, and that you appreciated the follow-up calls and texts. We look forward to serving you again!

September 17, 2024

Everyone at Honda of Valley Stream was friendly and efficient. I brought my car in for its yearly service at 7 a.m. and was out in short order. I have no complaints. More

by gorlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember Names, Sorry
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Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that our team was friendly and efficient, and that your yearly service was completed promptly. We look forward to assisting you again next time!

September 17, 2024

Mark S. is very understanding & listened to my concerns. I really appreciate his help! He’s kind and very knowledgeable. More

by Julia.valladares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Mark S. was attentive and provided the support you needed. We appreciate your trust and look forward to assisting you again!

September 17, 2024

Everything went well and was done in time frame I was given for the wait. Great experience More

by sking101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that everything went smoothly and within the expected time frame. We're happy you had a great experience and look forward to serving you again!

September 17, 2024

Excellent service experience. Work was done on time and within the estimated price. Thank you! More

by CTHOMPSON36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Honda of Valley Stream responded

We're happy to hear that you had an excellent service experience! It's great to know the work was completed on time and within the estimated price. Thank you for your trust, and we look forward to assisting you again!

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