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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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October 10, 2024

Sent a text about recommended repairs but they never called me to go over it and explain them. I spent alot of money and they should have thrown it some free little repairs or given me a discount. The More

by RAJESHKALELKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he schedule a time to look further into the vibration on your vehicle. His number is 516-812-5302. He looks forward to hearing from you.

October 10, 2024

Great experience. Briyanna was excellent, professional, patient. She was able to answer all my questions More

by JROSEUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Briyanna provided professional service. We appreciate your feedback and look forward to assisting you again!

October 10, 2024

I had a 730am appointment for an oil change and it took 2 hours for my oil to be changed. More

by tujuana.gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Honda of Valley Stream responded

We are sorry that your time with us was less than satisfactory. Our records show that your vehicle service was finished and you were on your way by 9 a.m. Rest assured we work as quickly as we can without sacrificing the quality of the services we perform. Reach out if you need anything additional.

October 09, 2024

I really don’t feel like writing anything. I’m supposed to say. It’s not even counting. More

by peter.on
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 09, 2024

I have been using their service since 2000 . And I have been very happy with them More

by PETER.BABADAGLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty over the years! We're thrilled to hear that you've been happy with our service, and we look forward to continuing to provide you with excellent service in the future!

October 09, 2024

Service consultant was very helpful. Unfortunately the paint on my vehicle was damaged, and after informing them about it did nothing to correct the issue. More

by Mr. J. Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Honda of Valley Stream responded

We are sorry that your time with us was less than satisfactory. Please reach out to all Briyanna Jones at 516-285-6655 ext 118 , so we can address the concern. Thank you!

October 08, 2024

Very professional Jessica waters is outstanding & very knowledgeable about any situation and questions that I have ask thank you very much Jessica More

by johnny_hatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Jessica provided you with exceptional service and was able to answer all your questions. We truly appreciate your feedback and look forward to assisting you again!

October 08, 2024

The wait time took longer than expected the piece I needed to be change didn’t seem difficult and that time consuming but other than that it was fix thank god More

by tysean31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We understand the wait time was longer than anticipated, and we appreciate your patience. We're glad the issue was resolved, and we'll work on improving the timing for future visits. Your satisfaction is important to us, and we're grateful for your understanding!

October 08, 2024

Brandon thoroughly explained the issues with my car and followed up with the shop so that I received my car back in a timely fashion. More

by CENDERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon took the time to thoroughly explain everything and followed up to ensure you got your car back promptly. We appreciate your feedback and look forward to assisting you again!

October 08, 2024

Brandon was awesome! He went above and beyond and exceeded all of my expectations. I highly recommend him. More

by sju90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Brandon exceeded your expectations and provided an outstanding experience. Your recommendation means a lot to us!

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