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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews
Call Service Center (516) 758-5396

3,196 Reviews of Honda of Valley Stream - Service Center

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October 21, 2024

Took much longer (3 hours) than I would have thought put on new tires, otherwise the staff was helpful and friendly as usual More

by dukel0
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We apologize for the longer-than-expected wait time for your new tires, but we're glad to hear that the staff remained helpful and friendly. We appreciate your patience and look forward to providing a quicker experience next time!

October 21, 2024

He is pretty good advisor and let you know what did you have to change a parts of defeated of the car. More

by uvictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Honda of Valley Stream responded

We're glad to hear that your advisor was thorough and kept you informed about what needed to be addressed with your car. We appreciate your trust and look forward to assisting you again!

October 21, 2024

Everything went smooth and the service were excellent. Thank you and I will continue to come to Honda of valley stream More

by osvaldoge3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that everything went smoothly and you received excellent service. We look forward to continuing to serve you at Honda of Valley Stream!

October 21, 2024

Great service and car seems fine so far. Would recommend to other people. Satisfied customer More

by madelineco88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you're satisfied with the service and your car is running well. We appreciate your recommendation and look forward to serving you again!

October 21, 2024

Knowledgeable, courteous and efficient, Ms Jones is an asset to your operation. Looking forward to my next appointment. More

by ED.JOHNSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Honda of Valley Stream responded

We're glad to hear that Ms. Jones provided knowledgeable, courteous, and efficient service. We agree that she is a valuable asset to our team. We look forward to seeing you at your next appointment!

October 21, 2024

Briyanna was very helpful and friendly. This isn’t my home store and because she made it so easy I will be continuing to service my vehicle in Valley Stream. Great hire Valley Stream ! More

by klambright98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Briyanna made your visit so easy and enjoyable, even though it's not your usual location. We're glad to know you'll be returning to Valley Stream for future service, and we agree—she's a great addition to the team!

October 20, 2024

Other than sales department, everyone seems disinterested in you as a customer and does nothing more than go through the motions. I will not be purchasing a vehicle from this dealership again! More

by TCROWAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Honda of Valley Stream responded

We are unable to find you in our client log due to the username used. Please reach out to our service manager, Willie Meija, directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

October 19, 2024

Please with experience and car! Everyone was helpful and low pressure. Would. Buy my next car there More

by JTISH56
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Honda of Valley Stream responded

We're glad to hear you were pleased with both the service and your new car. It's great to know that the team was helpful and low-pressure. We look forward to assisting you with your next car purchase!

October 19, 2024

My salesperson Aniah was amazing. Honest, forthright , knowledgeable and an overall pleasure to deal with.I never felt like she was trying to work me, just pleasurable conversations More

by STVNAPHILLIPS
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aniah,
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Oct 21, 2024 -

Honda of Valley Stream responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Aniah provided such honest, knowledgeable, and reassuring service, making your car-buying process enjoyable and stress-free. It's great to know you're still happy with your decision weeks later. We're also glad Gabe made the financing process straightforward and transparent. We look forward to assisting you again at Valley Stream Honda in the future!

October 19, 2024

The high cost to replace lost key fob was crazy! ! $450?!! It should not cost that much More

by regina366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We understand that the cost of replacing a key fob can be frustrating, and we appreciate you bringing this to our attention. We'll pass along your concerns, as we continuously strive to provide the best value for our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

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