Honda of Valley Stream - Service Center

Very easy transaction and great sales people! I appreciated working with Gary Lin and not having to go back and forth trying to negotiate a deal. I appreciated working with Gary Lin and not having to go back and forth trying to negotiate a deal. More

Was able to replace a part that was making noise on the engine and it was covered by warranty. Helpful staff and communicated with me the whole way to make sure I didn’t get charged for anything that I did engine and it was covered by warranty. Helpful staff and communicated with me the whole way to make sure I didn’t get charged for anything that I did not want done to my car. Work was completed in reasonable time, dropped off Saturday afternoon and picked up Monday morning. More

I made 2 appointments to replace a recalled part. The first appointment (in October) was cancelled a day before because they “didn’t have the part available” at that time. I was told to try again in The first appointment (in October) was cancelled a day before because they “didn’t have the part available” at that time. I was told to try again in January, which I did. I called before my appointment to confirm they had the part and they confirmed that they did. Once I show up for my appointment, an employee informs me that they don’t have the part and they’re not sure when it’ll be delivered. I raised this issue to the manager, who somehow found the part approximately 45 minutes after my appointment time. It’s clear that there’s a lack of consideration for people’s time. I wouldn’t recommend this location. More

Kevan was great and answered all of my questions. The issue at hand is that I was not notified in person/text/paperwork that I needed to look into my brake fluid which was very dirty and needed to be The issue at hand is that I was not notified in person/text/paperwork that I needed to look into my brake fluid which was very dirty and needed to be handled asap. Now I had to make another appointment and lose a day of my free time to come back and deal with this. Other times the service center would tell me these things while I am waiting on my car but this time I got nothing More

Very courteous and excellent service. Car was taken at time of appointment and picked up at promised time Car was taken at time of appointment and picked up at promised time More

wonderful , customer service is spectacular and the service advisor was the sweetest and most helpful service advisor was the sweetest and most helpful More

Job well done. Honda Valley Stream was able to work on my truck and have me back on the road before midday. 👍 Honda Valley Stream was able to work on my truck and have me back on the road before midday. 👍 More

I'm very pleased with the service provided by Mr. Alex Marcel. His service is always, respectful, courteous & knowledgeable. Alex Marcel. His service is always, respectful, courteous & knowledgeable. More

Mr. Marcel was an excellent service representative. He's always a true professional; always courteous & respectful. I enjoy returning to this service department because of how I'm treated by Mr. Marcel. always a true professional; always courteous & respectful. I enjoy returning to this service department because of how I'm treated by Mr. Marcel. More

Pleased with the service. Car was ready when estimated. Shuttle service was provided home and driver was execellent. Car was ready when estimated. Shuttle service was provided home and driver was execellent. More