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Honda of Valley Stream - Service Center
Valley Stream, NY
3,196 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,196 Reviews of Honda of Valley Stream - Service Center
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Verified Customer
September 06, 2023
Very slow you have to wait to long for service for oil change you have to wait 3 hours are more change you have to wait 3 hours are more More
by JOHNNYHOLNESS1969
Employees Worked With
September 06, 2023
Chris the technician did a great job servicing my vehicle. I always love going to this service center! vehicle. I always love going to this service center! More
by anjelicasingh
September 05, 2023
Convenient Located , Staff Is Very Knowledgeable, A Few Things That can be improved. Appointment Time , Should be As Close to the time. Your Vehicle Sometimes for a Half Hour Or More. While it's waiting to Things That can be improved. Appointment Time , Should be As Close to the time. Your Vehicle Sometimes for a Half Hour Or More. While it's waiting to be Service. As A Dealership Any Work That Will Exceed Two Hours Or More. The Customer Should be Offer A Loaner Car. More
by KINGPINVAL
September 05, 2023
My scheduled appointment was at 8 Am for repair of A/C compressor shaft steal leak. The car was dropped off at 7:59Am. Five hours and a half Later I received a phone call informing me no repair was done t compressor shaft steal leak. The car was dropped off at 7:59Am. Five hours and a half Later I received a phone call informing me no repair was done to car. The parts were not available. I'm still waiting for a phone call from Honda to have issue resolved. More
by EJOEY70
Employees Worked With
Briyanna Jones
September 02, 2023
Went to get my initial complimentary oil change at the service center for Honda of Valley stream. This was by appointment, made days prior. My car was processed in, and I waited nearly 3 hours, with no ex service center for Honda of Valley stream. This was by appointment, made days prior. My car was processed in, and I waited nearly 3 hours, with no explanations or updates at to the status of my car. Watched different people come, get serviced, and go, while I say twiddling my thumbs. Finally got fed up and made a fuss about my extended wait, in which I noticed that my vehicle was sitting in the service center parking lot the entire time. Never once did any of the staff let me know what was going on with my vehicle. Wasn't until I said something, that I witnessed someone finally come out and take my car to get serviced. Worst experience ever. Very unethical, unprofessional, unwarranted, and unnecessary. Thumbs down to these people... 2 thumbs down!!!! More
by modibokwilliams76
September 01, 2023
The customer service was incredible! Only 4 stars because I found glass on my passenger seat after the service Only 4 stars because I found glass on my passenger seat after the service More
by bethm
Employees Worked With
Other Employees :
Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
September 01, 2023
It was fast easy deal I’ve ever done , especially sale person Aniah and financial advisor Brittany thank you so much guys person Aniah and financial advisor Brittany thank you so much guys More
by timurbernardi
Employees Worked With
September 01, 2023
Clara was welcoming and efficient She was friendly and knowledgeable She addressed a sensitive issue with my car with kindness and care knowledgeable She addressed a sensitive issue with my car with kindness and care More
by vance38
Employees Worked With
August 31, 2023
Fast, friendly service and a great facility for waiting. Very happy with the service provided. Very happy with the service provided. More
by PAGIRL604
Employees Worked With
