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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,114 Reviews

3,114 Reviews of Honda of Valley Stream - Service Center

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January 16, 2025

I brought my car in for the recall fix and for car play diagnostic. My car play still does not work. I tried calling to speak with someone about my concern since I paid for the service was kept being direc More

by ni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to tell us about your experience. We are so glad we could speak with you and get to the bottom of your concerns. Please reach out if you need anything else.

January 16, 2025

I was priced an amount to make a new car key and was overcharged never going back there again. They claimed the price went up on January 1 2025. When I was quoted that price they never specified the p More

by zoryfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of Valley Stream responded

Hello, Our assistant service manager, Tony Vincente, would love to speak with you more about your experience. Please reach out to him at 516-285-6655, ext. 126. Take care!

January 16, 2025

Very nice friendly staff especially Clara . She kept me informed with the progress of the repair . Also it’s a very clear and great spacious service center. More

by BMCJ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that Clara and our team provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!

January 16, 2025

Friendly staff and great service. I would come here again. I also enjoyed the coffee More

by MSNATURAL618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re glad you enjoyed your service. If there’s anything else we can assist you with, please don’t hesitate to reach out!

January 15, 2025

THIS FACULITY IS GREAT BEEN USING IT FOR MORE THAN 20 YEARS ON ALL MY HONDAS . THANKS FOR YOUR SERVICES More

by sosamsab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We are so pleased that it was exceptional. If there’s anything more we can assist you with, please don’t hesitate to reach out!

January 15, 2025

Need additional care for finishing touches like cleaning the passenger side mirror after installation on the car. More

by MMARTINEZ1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

January 15, 2025

Gracias a ella me chequearon mi carro por no puede hacer cita para ese dia More

by noguera42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Honda of Valley Stream responded

¡Gracias por compartir tu experiencia! Estamos muy contentos de que haya sido excepcional. Si hay algo más en lo que podamos ayudarlo, ¡no dude en comunicarse!

January 15, 2025

Helpful staff. In and out long before estimated time. They are now my service dealer . More

by raydundee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear our team exceeded your expectations. We look forward to being your go-to service dealer. If there’s anything more we can assist you with, please don’t hesitate to reach out!

January 15, 2025

Our experience with bringing my Honda in for a fuel pump recall was pretty painless. They did a great job & Mark communicated with me the entire time when I had questions about smelling gas. I would definit More

by Midmomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad the fuel pump recall service went smoothly. If you ever need assistance again, don’t hesitate to reach out—we’ll be happy to help!

January 15, 2025

Excellent service by the service advisor and team will come back for next appointment in the future More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re delighted to hear you had an excellent experience with our team. We look forward to assisting you at your next appointment. If there’s anything else you need, please don’t hesitate to reach out!

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