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Honda of Valley Stream - Service Center
Valley Stream, NY
2,935 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,935 Reviews of Honda of Valley Stream - Service Center
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December 22, 2024
Cool and professional. Dealership the best customer service have ever seen, caring and doing everything possible to help Dealership the best customer service have ever seen, caring and doing everything possible to help More
by TAIWO.OMOTOSHO100
Verified CustomerEmployees Worked With
December 21, 2024
I've been coming here for all my car repairs, maintenance and inspections for 5 years since I bought my Honda. Throughout this time they had several managers, some great initiatives that went away with the m and inspections for 5 years since I bought my Honda. Throughout this time they had several managers, some great initiatives that went away with the managers shift, and some experienced advisors that also don't last for some reason. Current service manager, Willie Mejia had a strong start with some good ideas and I thought it was going to last but my most recent interaction with the service advisor proved me wrong. My car has a pending recall since 2021 and every service they kept telling me that they don't have the part and they only deal with emergency cases for now. Yesterday I had that emergency situation exactly as described in Honda recall letter and when I called today to schedule the repairs I was told by the advisor that the next appointment for recall is one month away. When I questioned that she transferred me to the manager's voice mail who didn't even bother to call back. I will update my review as the situation developes and repost on other social media and review sites to warn other customers More
by V. Hostiuk
Employees Worked With
December 21, 2024
things were very well done I do not have any complain about the service received about the service received More
by FRICKSNER
Employees Worked With
December 21, 2024
Brandon is so helpful I honestly don’t want to deal with anyone else when I’m there. He’s professional, efficient and patient. I know his recommendations are necessary for the longevity of my car. This part anyone else when I’m there. He’s professional, efficient and patient. I know his recommendations are necessary for the longevity of my car. This particular time I was here I had a late appt and my kids were the last ones in the waiting room. Andre and Kevin Vasquez finished my car up even though it was late they didn’t turn me away. I’m so happy that I was able to get those tires installed because it snowed today. Their hardwork didn’t go unnoticed. I’m so appreciative of them going above and beyond for me when they didn’t have to. This is why I will continue to come to this location because the customer service is unmatched. More
by Ayye
Employees Worked With
December 20, 2024
I was met with respect and professionalism. Serviced as expeditiously as possible and kept informed every step of the way. Brandon made my experience a joy Serviced as expeditiously as possible and kept informed every step of the way. Brandon made my experience a joy More
by fkgchapm
Employees Worked With
December 20, 2024
MY SERVICE AGENT Mark Skawinsky WAS GREAT. I HAVE A HONDA PILOT 2013. MARK WENT OUT OF HIS WAS TO FIX A PROBLEM WITH MY 2013 PILOT. THAT WHY I STILL SERVICE MY VEHICLE (2013 PILOT) WITH VALLEY I HAVE A HONDA PILOT 2013. MARK WENT OUT OF HIS WAS TO FIX A PROBLEM WITH MY 2013 PILOT. THAT WHY I STILL SERVICE MY VEHICLE (2013 PILOT) WITH VALLEY STREAM HONDA SERVICE. THANK YOU More
by TOC245
Employees Worked With
December 20, 2024
Marcel was extremely knowledgeable and helpful in helping me resolve my issue in a timely manner . I will definitely ask for him the next time I bring my car to Honda for service ! me resolve my issue in a timely manner . I will definitely ask for him the next time I bring my car to Honda for service ! More
by NSCHWERD
Employees Worked With
December 19, 2024
Excellent service the day of repair. Long wait for the recall part originally. Briyanna was excellent Long wait for the recall part originally. Briyanna was excellent More
by noreen_sheehy
December 19, 2024
I appreciate how patient and friendly Clara is! I've had the pleasure of having her as my service advisor three times already, and each time, she is thorough, efficient, and understanding. She expl I've had the pleasure of having her as my service advisor three times already, and each time, she is thorough, efficient, and understanding. She explains and breaks down everything clearly so there are no surprises when it comes time to pay! She has made each and every experience at Valley Stream Honda an enjoyable one, and I hope I get to work with her again! More
by lcv7
Employees Worked With
December 19, 2024
Brandon is always happy to assist anytime I visit the Honda of Valley stream service center. Honda of Valley stream service center. More
by ayomideabolaji
Employees Worked With
