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Honda of Valley Stream

Valley Stream, NY

4.6
3,815 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,815 reviews

October 21, 2020

The staff over there are friendly, professional and courteous. The service advisors are very knowledgeable at what they do. I always get my car serviced here and you should too. More

by Manny B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Marcel
Nov 01, 2020 -

Honda of Valley Stream responded

Thanks for the 5-Star review! And thank you for being a loyal customer. Best- Jay, General Manager

October 21, 2020

Clara Torres was people friendly and professional. It was a pleasure to be serviced by her. I would like to believe the rest of the staff is superb like her. More

by REATHERFIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
Nov 01, 2020 -

Honda of Valley Stream responded

You can believe it! We strive for excellence and Clara is certainly one of our best! Thank you for taking the time to write. Best- Jay, General Manager

October 21, 2020

Excellent service couldn't have asked for better friendly staff every knowledgeable in what I needed to get done on the car all around i would highly recommend to service ur vehicle here More

by Ericdiaz01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Honda of Valley Stream responded

Thanks very much for your great recommendation! Come see us again! Best- Jay, General Manager

October 21, 2020

I went in for 2 recalls and a olive change the oil is still dirty which means the oil didn't get changed and the recalls that were supposedly done im still having issues with the vehicle I had issues wit More

by TECHTITO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic's
Nov 01, 2020 -

Honda of Valley Stream responded

Very sorry to hear that your experience was so unsatisfactory. As general manager, this is concerning. If you wish, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217 to receive prompt attention. Best- Jay, General Manager

October 20, 2020

I had a wonderful service experience with Ada I would recommend her to anybody how customer service skills is excellent Thank you so much keep up the good job More

by Kimani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Honda of Valley Stream responded

Thank you for the 5-Star Review! Glad to hear you had a wonderful experience with Ada! Best- Jay, General Manager

October 20, 2020

Great service I had some issues with the car but all staff was very helpful when I called are text there phones they responded And I really appreciated that More

by Timothy811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Antezana
Nov 01, 2020 -

Honda of Valley Stream responded

Thank you for your review. We appreciate it. Best- Jay, General Manager

October 19, 2020

Great car I love it and the services are fast clean and germ free I have recommended a few people that enjoy the ride in my car to lease and they love the cars and truck they have a civic and a pilot they More

by MAMALOVEMIMI76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Totally no Hassel, pretty good excellent service, friendly people and super knowledgeable best experience i have ever had from all the other car service appointments department i ever had. Thank you More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara torres
October 19, 2020

The service was excellent and was very prompt. The wait was not long for my vehicle after the oil change was done. Thank You Pete Markey More

by pete.j.markey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Antezana, Javon Brown
October 19, 2020

At the Service Center in Valley Stream Marcel ( customer service agent) is understanding, informative, friendly, and professional. I was in and out in a resonable amount of time. Always liked dealing with More

by CHOC302003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept- Marcel
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