Honda of Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,747 reviews
Marcel was a pleasure to work with and had my recall problem fixed in an extremely short time. I highly recommend Valley Stream service department. problem fixed in an extremely short time. I highly recommend Valley Stream service department. More
We are more than satisfied with the services we received from Chris John and Jamal Prescod. Chris was very patient in instructing us on all of the instruments and features of the Honda CRV we purchased. from Chris John and Jamal Prescod. Chris was very patient in instructing us on all of the instruments and features of the Honda CRV we purchased. Jamal Prescod made the paperwork easy and covered all the important details so we were able to finalize the purchase in a short time. More
The service was satisfactory. My appointment was routine and there were no issues. The waiting room was comfy and a nice place to relax while waiting. and there were no issues. The waiting room was comfy and a nice place to relax while waiting. More
Excellent service, wonderful saleswoman. Time management is affective. My 2020 CR-V came as requested.Thank you all at honda of valley stream for the wonderful treatment. is affective. My 2020 CR-V came as requested.Thank you all at honda of valley stream for the wonderful treatment. More
I towed my car to Honda to have the bumper checked because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. als because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. also It was not fixed correctly due to the underlining once ordered and put in was not clipped in. It was hanging! The new manager when originally came had poor customer service without empathy for the scenario. The labor charge was so expensive with poor service. Had to make freq travels back and forth and had to examine my care myself. Marcel had good customer service . The manager was not helpful. More
Wonderful person to talk to it’s good to see Alex there because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area wa because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area was the sales room long time huh. More
Verry happy and excelente service thank you l am so happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues More
The folks at both sales and service are always a delight. They go above and beyond to help me every time I come in for anything They go above and beyond to help me every time I come in for anything More
Nothing was done to my car, charged for 5 mins of so called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The re called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The representative didn’t even call me to let me know she(Clara) was leaving and someone will be taking over my account.I paid for remote starter when I purchased the vehicle , it stopped working after my battery died I asked to have it looked at they said they don’t look at aftermarket stuff it was installed by them. They didn’t even explain to me the issues with my abs system until I came back demanding to speaking to a manager.then he told me my part will cost a lot I said no one told me it need replacement because I would pay to get it done. They just gave me back my car and said come back after the holidays That’s ridiculous. My car sat in the parking lot never touched until came in to get my car back they said we’ll check it now after 5 mins they charged me for 1 hr of labor when my car wasn’t checked for 1 hr. They’re horrible, disorganized ,no communication. Managers do not talk to customers if they have concerns you have to demand to speak to one because their hiding in their office. Also the manager tried to lie and say I didn’t have an appointment when I have two appointments booked one for 12/17 I rescheduled to 12/22 lied said I was a walk in I have an email and text message reminder for my appointments. He’s liar and thief charge people money for services not done. I will never purchase another Honda vehicle again the service center employees are horrible do not provide services and charge for labor.NEVER had a dealership tell me to come back after the holidays when Im having sensor problems. More
Clara was as sweet as can be and kept me apprised of the status of the work being done on my car. The service was done in a timely manner. status of the work being done on my car. The service was done in a timely manner. More