Honda of Valley Stream

I scheduled my appointment well in advance, work that needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then I had to wait almost an hour for them to get me a loaner veh. (I was late to work) after picking up vehicle that next night when I set alarm I could hear doors lock but no beep. Had to return the next day bc the alarm valet was put on and not turned off. I’ve noticed since service dept has moved and a lot of people that were there before are now gone nothing runs smoothly anymore. I put everything on the service agent who assists me bc he is the only one who I come in contact with. FYI there was another guy moving vehicles to be picked up without a mask. More

All areas of service are always great!!!I would not dream of going to any other place to get my car running well. Thank u. of going to any other place to get my car running well. Thank u. More

I have been taking my vehicle to this location for years. If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good rec If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good recommendations. I would not use this location. And not to mention the courtesy cashier to many to mention always end my visit with a thanks and have a good Day More

I am not pleased with the level of service I've been getting from the mechanics. I had to come back for an adjustment to the wheel alignment. getting from the mechanics. I had to come back for an adjustment to the wheel alignment. More

I always have a pleasant experience thanks to the courteous and patient staff who go out of their way to make my otherwise unpleasant car troubles go smoothly courteous and patient staff who go out of their way to make my otherwise unpleasant car troubles go smoothly More

Jessica was amazing ! From start to finish. She was informative, kind & reliable. Thank you so much Jess. You’re one of a kind! Amazing car informative, kind & reliable. Thank you so much Jess. You’re one of a kind! Amazing car More

Bernadette was wonderful as always. helpful and professional. The car is everythign we were looking for. We look forward to working with her in the future. professional. The car is everythign we were looking for. We look forward to working with her in the future. More

My inspection is free once I own the car.. your dealership wanted to charge me.they wanted me to show proof where its free..2018 2019 2020 I had no problems getting it inspected..what happen in 202 dealership wanted to charge me.they wanted me to show proof where its free..2018 2019 2020 I had no problems getting it inspected..what happen in 2021.you stop honoring your dedication. More

Clara Torres is a very nice woman kind very knowledgeable about the product and she kept me informed throughout the day and was truthful and I got my car within 2 days about the product and she kept me informed throughout the day and was truthful and I got my car within 2 days More

Mrs. Clara Torres was very helpful and knowledgeable, she kept me notified of any process dealing with my vehicle. The mechanics are top notch and I will continue getting my vehicle serviced here. kept me notified of any process dealing with my vehicle. The mechanics are top notch and I will continue getting my vehicle serviced here. More