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Honda of Valley Stream

Valley Stream, NY

4.6
3,689 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,689 reviews

September 01, 2021

This dealership’s service is excellent. Everyone here is professional. Specifically Rabi, he is very nice and helpful guy. He explained everything very elaborately. I’ll refer all my friends and family to g More

by NAFIZADNAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rabi Khan
Sep 02, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate the recommendation and we look forward to working with you again in the future at Honda of Valley Stream!

September 01, 2021

I asked the to checked a noise I’m heading under my car but I think it was never done so i have to take it in again for inspection and the have to check for me.Thank you More

by s_lewis516@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Albert is a great salesman who really looks out for his customers and makes sure that all of your questions are answered honestly. Highly recommended! More

by dwdelva8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate the recommendation and we look forward to working with you again in the future at Honda of Valley Stream!

August 30, 2021

Flying mosquitoes in the waiting room. I was bitten so bad Marcel gave me alcohol wipes. The wait to reg was longer. My inspection was done and my dashboard still showed 10% . I went back in told marcel h More

by JLOVETHERESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

August 27, 2021

Had a scheduled time but still waited over 2 1/2 hours for an oil change and tire rotation. This was way too long for a simple service. If I have a time scheduled, car should be serviced at that b More

by TMCCAR9123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reimers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedrik, Jamal Prescod
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for your patience and taking the time to post important feedback that we will address.

August 27, 2021

Wait time is extremely long. After 3 weeks of waiting for an appointment part that was ordered wasn’t installed, I was told to come next day, I did-and part wasn’t at the shop again. I was told they will cal More

by IRINAMARSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

August 27, 2021

Left front light bulb left out. Charged $80 for three extra light bulbs I wasn’t even told about before they were installed. Poor business practices. More

by SUPREME_PRODUCTIONS
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

August 27, 2021

Customer service was good. I had an oil change & tire rotation, it took (3) hours to complete, but shop was very busy. I'm pleased. More

by NOCOMMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Stewart
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for your patience and taking the time to post important feedback that we will address.

August 27, 2021

The Service representatives are always very professional every time I go there. Cedric was my main contact and he was great. This is a professional atmosphere. More

by AMANDACATERING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

August 27, 2021

My experience with the dealership was excellent. Jaime listened to what my needs were and worked with me. He did not pressure me into any decisions and made sure that I had a deal I was happy with. When More

by EDCMOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate the recommendation and we look forward to working with you again in the future at Honda of Valley Stream!

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