Honda of Valley Stream

We received a letter regarding an issue we are having with the entertainment system wiring in our 2020 Pilot. We made an appointment and brought the car in. They had it for 4 hours and then called to say with the entertainment system wiring in our 2020 Pilot. We made an appointment and brought the car in. They had it for 4 hours and then called to say they couldn’t fix it because they don’t have the part. It was a known issue so they should have checked to make sure they had the part before we came in. Then when we called to see if the part came in, we were told to leave a message with the parts department to find out what part we need. Someone should look up our account and find out for us. More

thank you to Albert Hamilton for the excellent service he provided me. It’s been since 2018 I’m using the same dealer very satisfied provided me. It’s been since 2018 I’m using the same dealer very satisfied More

It is always such a pleasure to Deal with Paul Goldstein. He has such patience with all our questions and finds the best way to make to vehicle we want affordable. This is our 5th Honda from him in all the He has such patience with all our questions and finds the best way to make to vehicle we want affordable. This is our 5th Honda from him in all these years. More

The service was great. Clara kept me well informed of what was going on and expedited my being done in a timely manner. The cashiers worked to get me out very quickly. what was going on and expedited my being done in a timely manner. The cashiers worked to get me out very quickly. More

Accommodated the service needed for my vehicle. Staff members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. More

I was in the market to purchase a 2021 Honda Accord in the sonic gray pearl color which I understand is not as easy to find. I called and got a wonderful rep named Niko. Who actually searched the next shi the sonic gray pearl color which I understand is not as easy to find. I called and got a wonderful rep named Niko. Who actually searched the next shipment of vehicles and told me they are receiving 2 in that color and told me I can pay a deposit to hold it. Which I did. When the vehicle came on a Thursday I was there on Saturday and was there for about 5 hours. Much shorter than I expected honestly. Then I went to Gary who is exceptional. Assisted me in I’m getting the vehicle and insurance More

All staff members are knowledgeable in regards to what services will be done, the time frame that will be needed, and if you will require a drop off while the car is being worked on. services will be done, the time frame that will be needed, and if you will require a drop off while the car is being worked on. More

Helped me with my expectations, very friendly and no issues whatsoever. I definitely appreciate Clara's assistance, hopefully when i come back i hope to have her again! issues whatsoever. I definitely appreciate Clara's assistance, hopefully when i come back i hope to have her again! More

Always courteous and willing to advise or help with your concerns regarding the service needs that is required for your vehicle. While waiting they keep you informed of the status of your vehicle repairs. concerns regarding the service needs that is required for your vehicle. While waiting they keep you informed of the status of your vehicle repairs. More

I have trust in Kevin, the korean manager .He makes I have trust in Kevin, the korean manager . He makes things go smoothly. I have both of my vehicles leased on this dealer.thank you I have trust in Kevin, the korean manager . He makes things go smoothly. I have both of my vehicles leased on this dealer.thank you More