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Honda of Valley Stream

Valley Stream, NY

4.6
3,688 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,688 reviews

September 15, 2021

Thanks Alex Marcel Honda valley Stream he did me a great service and was very helpful More

by AJOYPTALUKDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

September 12, 2021

I had an appointment to service my car. I was on time , it seem like my waiting was forever. I thought the center was going to close with me there. More

by MAUD1915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot name
Sep 13, 2021 -

Honda of Valley Stream responded

We appreciate your patience and understanding. Thank you for taking the time to provide your valuable feedback and we apologize for any inconvenience.

September 11, 2021

Clean and spacious waiting area and very helpful and pleasant staff. I have always bought or leased at South Shore Honda as well as having my vehicles serviced there. More

by SIOUX626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reimers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Sep 13, 2021 -

Honda of Valley Stream responded

Thank you so much for your years of loyalty. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

September 10, 2021

service provided was done in a timely manner. representative informed me on the the estimated time my service will done, and the service time was exact. More

by MEDINA_PEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Honda of Valley Stream responded

Medina - thank you for your kind words. We appreciate it and hope to see you again soon at Honda of Valley Stream!

Sep 14, 2021 -

MEDINA_PEE responded

definitely looking forward to doing business with you guys again in the near future.

September 10, 2021

Great experience. The staff is warm and receptive to your concerns. Excellent accommodations, clean and spacious. Overall it has been a great experience for the past seven years. More

by CMHOPE4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Sep 10, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate the years of loyalty and we look forward to working with you again in the future at Honda of Valley Stream!

September 10, 2021

The service was good but the at the desk was a little rude. beside him every one was professional and helpful. Next time I ll use a different desk clerk. More

by MVALTRAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Sep 10, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate the feedback and apologize for any inconvenience.

September 09, 2021

I was told my car ready billed and I paid but no one could find my car. Apparently my car wasn’t even serviced as yet. Wow so it was a rush and I am not even sure anything was actually done. More

by JOHNSONSJ02
Recommend Dealer
No
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

September 08, 2021

Service was quick and friendly especially the billing counter. My one issue is that it’s not clear to pull your car into the garage upon first entering. More

by Megan_mattera
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Honda of Valley Stream responded

Megan - thank you for taking the time to rate and review Honda of Valley Stream! We appreciate the feedback and apologize for any inconvenience.

September 06, 2021

Amazing customer service. Felt welcomed and the workers are patient with you. Also the wait time is not long. Always a great experience with Honda. More

by MONICASHEPHERD52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Sep 10, 2021 -

Honda of Valley Stream responded

Monica - thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

September 03, 2021

We received a letter regarding an issue we are having with the entertainment system wiring in our 2020 Pilot. We made an appointment and brought the car in. They had it for 4 hours and then called to say More

by EBECK96
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember who we spoke to
Sep 10, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

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